Acceptable Use Policy for our discontinued Entanet-based ADSL and ADSL2+ services

http://www.enta.net/Policies/Acceptable_Use_Policy/


Acceptable Use Policy for our ADSL and LLU services

In a nutshell, the following list details all the uses of the services that ADSL24 Internet Ltd consider unacceptable - in other words, unfair usage. ADSL24 Internet Ltd maintain and promote a policy of fair and acceptable usage at all times, so please ensure that any use of ADSL24 Internet Ltd's services, by yourself or anyone in your household or office, doesn't in any way contradict the restrictions listed below.

Please ensure that anyone using this service agrees with this Policy and is aware of their obligations under it. This extends to your children or members of your household or your employees or office workers or any one accessing the network through your home or office.

What shall the service not be used for?

1. Unlawful, fraudulent, criminal or otherwise illegal activities
2. Sending, receiving, publishing, posting, distributing, disseminating, encouraging the receipt of, uploading, downloading, recording, reviewing, streaming or using any material which is offensive, abusive, defamatory, indecent, obscene, unlawful, harassing or menacing or a breach of the copyright, trademark, intellectual property, confidence, privacy or any other rights of any person
3. Sending or uploading unsolicited emails, advertising or promotional materials, offering to sell any goods or services, or conducting or forwarding surveys, contests or chain letters except that marketing communications in accordance with the Privacy and Electronic Communications Regulations 2003 if sent in batches of no more than fifty (50) emails at any time, each individual campaign being sent to no more than five hundred (500) recipients, with no more than five (5) campaigns per month
4. Knowingly or negligently transmitting or uploading any electronic material (including, without limit, files that contain viruses, corrupted files, or any other similar software or programmes) which is known or likely to cause, interrupt, damage, destroy or limit the functionality of any computer software, hardware or telecommunications equipment owned by ADSL24 Internet Ltd or any other Internet user or person
5. Activities that invade another's privacy, cause annoyance, inconvenience or needless anxiety to any person
6. Activities that are in breach of any other third party's rights, including downloading, installation or distribution of pirated software or other inappropriately licensed software, deletion of any author attributions, legal notices or proprietary designations or labels in any file that is uploaded, falsification of the origin or source of any software or other material
7. Anything that may disrupt or interfere with ADSL24 Internet Ltd's network or services or cause a host or the network to crash
8. Launching “denial of service” attacks; “mailbombing” attacks; or “flooding” attacks against a host or network
9. Granting access to your services to others not residing at the premises at which these Internet services are provided
10. Making excessive use of, or placing unusual burdens on, the network, for example by sending or receiving large volumes of email or excessively large email attachments
11. Circumventing the user authentication or security process of a host or network
12. Creating, transmitting, storing or publishing any virus, Trojan, corrupting programme or corrupted data
13. Monitoring or recording the actions of any person entitled to be in your home or business premises without their knowledge or any person or thing outside of your home or premises including, without limitation, any public highway or roadway or another person's home or business premises
14. Collecting, streaming, distributing or accessing any material that you know, or reasonably should know, cannot be legally collected, streamed, distributed or accessed.

What about security?

You are responsible for ensuring that any username and/or password selected by you remain confidential so that the network cannot be used by any unauthorised person.

The username and/or password referred to include, but are not limited to, those controlling access to (a) any computer hardware systems or networks; (b) any computer software or applications; or (c) any other services accessed by you in the use of either of the above.

You shall not disclose your username or password to any third party, or use the same for any purpose connected with the improper use of the network including accessing or attempting to access other parts of the services for which you do not have access rights.

You are responsible for taking all reasonable steps necessary to prevent a third party obtaining access to the network.

You must immediately advise us if you become aware of any violation or suspected violation of these Security provisions.

What about usage by kids and others without you knowing?

You are responsible for all uses made of ADSL24 Internet Ltd's service through your account (whether authorised or unauthorised) and for any breach of this Policy whether an unacceptable use occurs or is attempted, whether you knew or should have known about it, whether or not you carried out or attempted the unacceptable use alone, contributed to or acted with others or allowed any unacceptable use to occur by omission. You agree that ADSL24 Internet Ltd are not responsible for any of your activities in using the network. Although the Internet is designed to appeal to a broad audience, it's your responsibility to determine whether any of the content accessed via ADSL24 Internet Ltd's service is appropriate for children or others in your household or office to view or use.

What about excessive network usage?

If it's felt that any customer's activities are so excessive that other members are detrimentally affected, ADSL24 Internet Ltd may give the customer generating the excessive web traffic a written warning (by email or otherwise). In extreme circumstances, should the levels of activity not immediately decrease after the warning, ADSL24 Internet Ltd may terminate that customer's services.

What happens if the Policy is breached?

If any customer's use of these services constitute a breach of this Policy, ADSL24 Internet Ltd may, at its option and discretion, either give the customer notice to stop the unacceptable use(s) or terminate that member's services (with or without notice as ADSL24 Internet Ltd considers appropriate).