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Contact us

Here at ADSL24 we aim to provide you with the best possible sales advise and customer support, and as such we are available via a number of communication methods. We are a small but very knowledgeable team who are capable of handling any sales or support query you may have meaning no being transferred from department to department or waiting forever to get an answer.

Our support is not based off a script and we don't expect you to be running on any specific operating system. We quite happily support all makes and models of ADSL modems and routers.

We kindly ask you to view our comprehensive FAQ section to see if your query has been covered.

Sales enquiries
E-mail Click here to e-mail us (sales only)
Telephone Sales, customer services, e-mail, webspace and control panel queries

01457 6000 24
(9am to 5pm, Mon - Fri, local rate!)

Outside of these hours please contact us via e-mail.

Support enquires
E-mail Please use the ticket system if you are a customer
Telephone Broadband technical help (excluding e-mail and webspace queries)

01457 6000 25
(24 hours a day, local rate!)

Office details
Registered address ADSL24 Internet Ltd
24 Media House, Gatehead Business Park
Delph New Road
Oldham, Saddleworth
Lancashire
OL3 5DE

This is for correspondence only as there is no access without prior arrangement
Registration number 06272441



It would be advantageous if you can have the following information available when contacting us:

Bullet Your ADSL line number
Bullet Full details of the problem including any error message / codes
Bullet The make / model of your ADSL modem / router
Bullet Your operating system (i.e. Windows XP or Linux)
Bullet Any other details you think may be relevant

If you are having any issues click here for our FAQ pages.

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