Is it proper

[garfield]

Is it right for ISP's to ask their customers to go to rating sites and submit good ratings for them.

Don't worry, I am not talking about this ISP, the one I have come from I mean, they MASS emailed out for people to read a forum topic, which was in the members only area for around 16 hours then deleted. It did the job, they had over 100 ratings given that day, and it jumped them two places on the list upwards

[garfield]

maybe a slight exaggeration, but they had a HUGE amount of entries in that one day, compared to others, it just does not seem far thats all

[tboorman]

It's certainly not right to explicitly ask for good ratings IMHO.

[James]

I know this happened - as I am the owner of DSL ZoneuK - I was wondering what happened.

Garfield - are you sure you say this came in an e-mail, as I would be interested to see that e-mail. Please can you forward it on or send it me via PM, you will remain anonymous

James

[garfield]

Have replied mate, unfortunatley the topic does not exist anymore. And my PM and members areas privelleges have been withdrawn.

Me and Martin had a disagreement......he didnt like me talking about the royal family in a negative manner. Or Iraq at all.....so I kinda lost it with him.....

[garfield]

But to be honest, the evidence speaks for itself, I received the email on the 7th June, now Aquiss had a comment maybe every few days...take a look at the comments made on the 7th june


07 Jun 2007

87.127.77.*** Always looking to maintain standards
07 Jun 2007

87.127.79.** Never looked back
07 Jun 2007

87.127.122.** Excellent ISP.
07 Jun 2007

87.127.123.*** had broadband for yrs been with a few isp
but never as good as Auiss
07 Jun 2007

87.127.78.** Superb. Reseller of Entanet. Aquiss support is very good indeed.
07 Jun 2007

87.127.25.*** Aquiss sets the standards other can only dream to reach!
07 Jun 2007

87.127.39.** Superb...says it all really
07 Jun 2007

87.127.117.*** The best ISP I have had.
Good allowances, reasonable price, good support, no throttling, and my throuput increased by 100 kb/s when I moved to them.. my last ISP throttled everything, gave a smaller allowance and cost more.
07 Jun 2007

87.127.69.*** Very responsive customer support.
07 Jun 2007

87.127.75.** Been helped out loads by customer support,very helpfull and know their stuff. Promote a good community spirit in forums with good effect for help and depth of knowledge for all aspects of technical difficulties, from n00bs to professionals requiring assistance.
07 Jun 2007

87.127.114.** Best ISP i've ever been with :)
07 Jun 2007

87.127.78.** Reliable, responsive customer service, speeds as good as I can get in my rural location. A nice company to do business with all round.
07 Jun 2007

87.127.71.*** Absolutely fantastic since my last comment in Oct 2006. Very few disconnects and great speeds.
07 Jun 2007

87.127.74.*** Best there is bar none
07 Jun 2007

87.127.166.** A bit more expensive than most, but you get what you pay for.
Fast speeds, no throttling, no p2p limiting and so on. And also fast support.
07 Jun 2007

87.127.78.*** bloody fast
07 Jun 2007

87.127.77.** Excellent customer service and nice juicy download limits with no shaping.
07 Jun 2007

87.127.74.*** awesome
07 Jun 2007

87.127.78.*** fast, reliable, excelent customer service
07 Jun 2007

87.127.31.*** Top Notch
07 Jun 2007

87.127.164.*** Great service & does what it says
07 Jun 2007

87.127.76.*** Top communication and great team.
07 Jun 2007

87.127.72.*** Can not complain at all.

Excellent speeds and prompt and personal support.
07 Jun 2007

87.127.73.*** Great Service
07 Jun 2007

87.127.116.*** Great support, very reliable, good connection speed and value.
07 Jun 2007

87.127.39.** best i have ever used
07 Jun 2007

87.127.32.*** excellent service from the time I joined
07 Jun 2007

87.127.75.** Eight months on and still one very happy customer. Thank you Aquiss
07 Jun 2007

87.127.127.*** Excellent Fair use policy, setting up can be s little convoluted as you have to ask for stuff to be activated, but they are always quick to respond to requests
07 Jun 2007

87.127.75.*** Switched from Plus.net a while back. Never worried about my ISP since, as everything just works better than I could have expected.

No traffic shaping!
07 Jun 2007

87.127.122.*** Marvelous
07 Jun 2007

87.127.122.*** they do what it says on the tin

give a great broadband service

the customer support is by far the best ive had from any ISP and ive been with at least 10 over the years

the community itself is another reason why the isp is so good .. lots of helpfull ppl . most of the time any problems are uaually supported on the forums by either the dedicated staff or helpfull customers
07 Jun 2007

87.127.74.** As part of the Entanet network which now sports 5 centrals to provide you with lightening fast DSL speed and reliability is something that is difficult to question.

I joined aquiss in its infancy and have watched its customer base expand through excellent support and a very welcoming community. I have seemed to use the support line far more than with other ISP's simply because its so efficent.

Iv been very impressed and will remain with Aquiss having considered the various other companies around.
07 Jun 2007

84.45.218.*** Very reliable even during peak times, fast download speeds.
07 Jun 2007

87.127.78.*** Best isp I've been with
07 Jun 2007

87.127.38.** Not The cheapest but someone answers the phone if you ever have a problem
07 Jun 2007

87.127.27.*** great value
07 Jun 2007

87.127.165.*** reliable connection all the time, and the technical support is the best I've ever seen.
07 Jun 2007

87.127.72.*** Excellent, extremely happy
07 Jun 2007

87.127.124.** No problems at all - service just works, the way it is supposed to. With the new Centrals speeds are super fast all the time.
07 Jun 2007

87.127.75.*** Speed as expected for the line, very few problems but when one does come up the customer service is excellent and pro-active.
07 Jun 2007

87.127.78.** Top Notch ISP - thanks Aquiss
07 Jun 2007

87.127.70.** Still happy after 8 months.
07 Jun 2007

87.127.117.** Best ISP
07 Jun 2007

87.127.76.*** I have been with Aquiss since October when they impressed me with support with often instantaneous responses to any question I may have directly or indirectly related to Aquiss. They are always coming up with ideas on how to improve their service. All in all I am very happy with Aquiss and will continue to recommend them to family, friends and often complete strangers on forums!
07 Jun 2007

87.127.166.*** Ive not been with them long, but they are leaps and bounds ahead of Pipex who I was with. They were also extremely helpful in resolving some initial teething troubles I had with a stuck profile on adslmax
07 Jun 2007

87.127.69.*** Great!
07 Jun 2007

87.127.64.** Perfect ISP, pay a touch more for the top notch Cs but worth it.
07 Jun 2007

87.127.74.** Awesome support, straight talkers. very very good isp.
07 Jun 2007

87.127.30.** Brilliant - puts ALL the others to shame. Choosing Aquiss was the best decision I ever made.
07 Jun 2007

87.127.119.*** Never had a problem
07 Jun 2007

87.127.78.** excellent forums..voice your opinion..fairly democratic, although topics do seem to get locked occasionaly.Could listen to customers more and keep prices down. All in all..you get what you pay for
07 Jun 2007

84.45.233.* I still get what is advertised and I pay for.
07 Jun 2007

87.127.75.*** Much like any ISP on the face of things but in the the 8 months of service I have received the speed has generally been very good especially since christmas, what really sets Aquiss apart is the support. I have phoned up support 3 times so far and each time I have waited no longer than 5 minutes to talk to someone and they've always been very helpful especially considering that 2 out of 3 times the problem was my router or my BT exchange! I Would not consider any other ADSL provider.
07 Jun 2007

87.127.74.** pretty fast and smooth
07 Jun 2007

87.127.116.*** Always fast and reliable. Top support as well.
07 Jun 2007

87.127.65.** Had their ups and downs, but the best ISP I have been with.
07 Jun 2007

87.127.114.*** Very good.
Website and payment options need improving, but thats only a minor issue.
07 Jun 2007

87.127.120.*** Fantastic service, cannot fault them
07 Jun 2007

87.127.76.** A good service, it costs a bit more, but you do get what you pay for. If you call the helpdesk you get someone in the UK who actually knows what they are doing and will honestly answer any questions.
07 Jun 2007

87.127.75.*** These comments refer to the Office MAX package. As far as I am concerned, Aquiss is the place where the professional user logs on. No gimmicks, no sensationalism, just plain old boring fast, honest and reliable Internet access. Accept no substitutes.
07 Jun 2007

87.127.78.*** Cracking support
07 Jun 2007

87.127.61.*** Great service. Great support.
07 Jun 2007

87.127.112.*** You can't fault their commitment to teh customer. Never had such a dedicated ISP.
07 Jun 2007

87.127.76.*** rock solid connection
07 Jun 2007

84.45.135.** Have been with several ISP's But have settled with Aquiss because it just WORKS. No Fuss No Nonsense and best of all Not Stuffed with ADDS.

Go-on have a Good Look.
07 Jun 2007

87.127.115.*** Great service, great speed, a little bit more exensive, but you get what you pay for
07 Jun 2007

87.127.103.*** It just does what it say's it will. Spot on support.
07 Jun 2007

87.127.74.*** Fantastic service, second to none. Aquiss is one of the most customer focused ISPs in the country often bending over backwards to keep its clients happy.
07 Jun 2007

87.127.74.*** Best ISP ever!
07 Jun 2007

87.127.72.*** Very good isp, no port locking or restrictions.
07 Jun 2007

87.127.77.** What ISP's used to be before they became mass consumer ie useless service from Indian call centres
07 Jun 2007

87.127.64.** Excellent - highly recommended
07 Jun 2007

87.127.36.** Excellent support, fast and reliable speed. No complaints

[David]

I would think that would be frowned upon, wouldn't that just be like prompting people for good feedback on eBay and not returning until you do?

[garfield]

I dont know mate, I dont have too much faith in ratings, I prefer to come into the actual forum and see what people are/are not complaining about. But in the wide scheme of things, there are going to be people who do rely on such rating lists, oh well...each to their own I guess.

I remember asking for a reminder, and being told that they couldnt do it because it would not be "proper" to suggest, which is fair enough, but I guess someone forgot to remove my email from the mailing list.

[David]

I'm quite sure plenty do, myself I found ADSL24 from ISPreview. But I'm sure not everyone will find a good site like that to find ISPs.