Just got on, Couple of Issues

[nicholas.barbar]

Hey guys,

I just got on and so far I'm able to download at a full 460k/sec which is great. I should be set up for the 8Mbit max however - is there anything I should do to my router to get that speed?

Right now i am showing Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,800

SpeedTouch v6 as recommended by James of course..

Also, my pings in WoW seem off... i'm seeing 450 pings at the moment. Any advice would be appreciated!

Nicholas

[James]

Your speed looks fine as your line to the exchange is 4,800 meaning 460kb/sec is pretty spot on.

The pings however should not be anything like that. Are you downloading in the background or using wireless?

James

[nicholas.barbar]

no downloading - wired connection.

So 4,800 is normal then? I though i'd be seeing 7,100 or so seeing as how I'm in downtown london - no hope for that then :)

[James]

Can you provide the full output from the speedtouch stats page?

James

[nicholas.barbar]

Uptime: 0 days, 0:25:59
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,800
Data Transferred (Sent/Received) [MB/MB]: 16.10 / 381.55
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 19.5 / 36.0
SN Margin (Up/Down) [dB]: 16.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 2 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2 / 0
FEC Errors (Up/Down): 0 / 214,468
CRC Errors (Up/Down): 0 / 4
HEC Errors (Up/Down): 0 / 4

[James]

There is a lot of noise on that line. You should be getting nearer 6500+. It's probably down to an extension or filter. Have you tried the router in the test socket of the main master socket?

[nicholas.barbar]

No - this sounds like a weekend project for me. I'll check it out, thanks for the heads up on the noise!

[nicholas.barbar]

FYI - I'm experiencing pings of around 400 in games - i had about 180 with BT - any idea what can be going on?

[nicholas.barbar]

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4864 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1841 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

[James]

Can you post a traceroute to this server so we can analyse. You should really log a support ticket as this forum is not an official support channel :)

James