Strange Issue

[windy1664]

Hi all,

Ive just migrated twice in the last month from AOL to Tiscali then to ADSL24, strange thing is though, when I migrated from AOL to Tiscali my upload speed dropped from 448 to 266. I thought moving to ADSL24 my upload speed would move back to 448??? Am i being Thick??

Answers on a Postcard

Many Thanks

Craig.

[Ircsum]

Depends on what product you opted for.

Upstream sync for:

2Mbits fixed: 288 kbits
Max Home: 448 kbits
Max Office: 832 kbits

Ircsum.

[windy1664]

On ADSL24 I went for the MAX Option. Do you think I may have a stuck profile?

[Ircsum]

It's not possible to say what the problem is as you've given no info apart from possibly having a lower upstream sync than you should do. An IP profile, stuck or otherwise, relates to the downstream sync speed.

You should print your router stats - Attenuation, Sync & SNR Margin - to give ppl some idea of what the problem may be.

Ircsum.

[windy1664]

This is the only info my router shows, btw its a linksys WAG54gx2

Status: Up
Downstream Rate: 2272 Kbps
Upstream Rate: 288 Kbps


--------------------------------------------------------------------------------

PVC Connection
Encapsulation: RFC 2364 PPPoA
DSL Modulation Mode: MultiMode
Multiplexing: VC
Qos: UBR
Pcr Rate:
Scr Rate:
Autodetect: Enable
VPI: 0
VCI: 38
Enable: 1
PVC Status: Up

[Ircsum]

That sync is for a fixed 2 Mbit connection - 2272/288. You sure you signed up for the right package?

Ircsum.

[James]

Exactly - that speed of 2272/288 is a 2Mb service not a Max service.

However, looking at this, it's a BT mistake as you did infact sign up for ADSL Max. You are on Max, but the profile is capped at the old 2Mb product. I will log with BT for you

James

[windy1664]

Thanks James

[windy1664]

James,

Any news about this

Many Thanks

Craig.

[James]

Nothing yet I'm afraid. I will give them a chase,

James

[windy1664]

Thanks James