something wrong

[jorkila]

was trying to download something this morning and realised i was only getting around 1mb so i rebooted my router a couple of times with no change so i did a bt speedtest and heres the result

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 7264 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1106 kbps

certain that theres nothing wrong my end are there any reported problems anywhere??
also web browsing is pretty slow too which i have never experienced since coming to adsl24 but gaming pings are fine low 20's

[jorkila]

here's a different speedtest by the way i would normally be getting 5.5mb from this site

http://www.speedtest.net/result/199115592.png (http://www.speedtest.net)

[corris]

Bore Da / Morning jorkila

In response to your speedtest request ....

To London server 5126 down & 347 up
To Maidenhead server 5015 down and 357 up (tests done in that order, within 5 mins of each other) - even speedtest.net has its hiccups by repute.

Hope this helps you...............:)


Cheers
corris

[jorkila]

different router this time

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1023 kbps

[corris]

Any known issues at your exchange? PlusNet (http://usertools.plus.net/exchanges/) as an example........


Cheers
corris

[jorkila]

original router different filter this time

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 7104 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 981 kbps

http://www.speedtest.net/result/199121792.png (http://www.speedtest.net)



Results for exchange: Kings Lynn
Congestion

Congestion status on this exchange is green GREEN.

Your telephone line is on an un-congested exchange.
Major Service Outages

There are no Major Service Outages on your line at this present time

[James]

Very strange. Are you on ethernet or wireless?

[corris]

Are you in the master/test BT socket?

Are you connected wired/wireless - router - or usb modem?

Stats from router would maybe help as well --- snr etc



Cheers
corris

[jorkila]

ADSL Link Downstream Upstream
Connection Speed 7104 kbps 832 kbps
Line Attenuation 39.0 db 23.0 db
Noise Margin 5.8 db 11.0 db

connected via wire using an adsl face plate also tried filter into master socket
just spoken to russell on phone at adsl24 and he says it looks like a stuck profile which seems strange but i have got to ring after dinner to get an update from them because he's going to get bt to reset my profile

[James]

Nah, it's not a stuck profile as you are @ 6000 kbps - that's odd. I'll have a word

[jorkila]

thats what i thought cheers james

[James]

No worries.

[jorkila]

well i waited and rang back was told to turn my router off for 15 minutes and still the same problem what now??

[jorkila]

most recent test

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 6432 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 674 kbps

[James]

I can see the fault is logged with BT so we have to wait now...

[jorkila]

left my router off overnight and everything is fine this morning