Crappo rating

[Robbie]

Somebody has given us a real rubbish rating on DSLZone

............Spe Sup Rel Pri Avg
ADSL24 (http://www.adsl24.co.uk/forum/redirector.php?url=%68%74%74%70%3a%2f%2f%77%77%77% 2e%64%73%6c%7a%6f%6e%65%75%6b%2e%6e%65%74%2f%69%73 %70%5f%64%65%74%61%69%6c%73%2e%70%68%70%3f%69%73%7 0%3d%39%38) 1.0 5.0 3.0 4.0 3.25



.....and its come from an ADSL24 user too :(

[James]

Odd - not had any compaints or unhappy customers contact us at all...

[James]

That particular user has only been on ADSL24 for 48 hours - not a very fair rating :(

I've e-mailed them to see if there is anything we can do. It's probably just the 10 day training period making it slow...

[cliff]

Odd - not had any compaints or unhappy customers contact us at all...

"Brian James had the same problem". More so from non ADSL24 IP's. It looks like the issue concerns the speed expectation's. But once you receive a Negative value it take's a lot of Positive postings to cancel the BAD:(

Cliff:)

[yorkie]

There is one worse than that no idea why,

yorkie,

[yorkie]

Somebody has just posted scores which are more representative of ADSL24.

yorkie.

[mirage]

Well at least it will prove one thing to those moaning about the ratings being rigged
The ISP rating is fair and truthful, good or bad is posted

[surfer_chick]

I guess people are entitled to their opinions, that's what it's there for after all, but it's interesting to note that the speed rating got such a low mark in light of the fact some people some unable to differentiate between "up to 8Mbps" rather than consistently achieving that speed 24/7 ;)

[WitchHouse]

I see Titscali are doing as well as could be expected lol:

Its funny to me now, But it was not a few weeks ago.!!!!!!!!

[john3166]

I see Titscali are doing as well as could be expected lol:

Its funny to me now, But it was not a few weeks ago.!!!!!!!!

Well, just put my vote in - should make up for the bad one... :)

Yeah know what you mean about TOScali, I'm so grad to be rid of that bunch of clowns, don't forget to watch their few minutes of limelight on watchdog tonight ;)

[joffy]

I just gave an honest and deserved rating.

[jockwav]

But when did you rate it,before your 10 day training period?.

[joffy]

But when did you rate it,before your 10 day training period?.

OH it wasn't me that gave the poor rating, just saying i rated :o

[jockwav]

Np,hope things are going well.:D :p

[staticshock]

Somebody has just posted scores which are more representative of ADSL24.

yorkie.

Think that was me after reading the above post;) :eek:

[Mitten]

Well, just put my vote in - should make up for the bad one... :)

Yeah know what you mean about TOScali, I'm so grad to be rid of that bunch of clowns, don't forget to watch their few minutes of limelight on watchdog tonight ;)

It's been put back to next week apparently - probably haven't yet had enough time to collate all the complaints.

What a difference a good ISP makes...

--
wren

[yorkie]

Think that was me after reading the above post;) :eek:


After two bad ratings on DSLZone somebody had posted a good rating, and that is what I meant by saying the good/high rating was more representative of ADSL24,

yorkie. :D

[yorkie]

There has been another bad rating on dslzone, looking at the IP address is it a ADSL24 customer,

yorkie.

[Mitten]

Just goes to show you can't keep all the people happy all of the time. Come Thursday I'll have been here 10 days (so far it's been 10 out of 10), then I'll feel eligible to add my rating on dslzone.

[James]

Thanks Mitten :)

[PineappleJack]

Is the 10 day training period only if it's a new activation ?

What if you migrate ?

[Ircsum]

Always for a new activation, sometimes for a migration.

Ircsum.

[PineappleJack]

OK thanks.

[matisamd]

i really hope it says he has only been with adsl24 for 48 hours and he states clearly the reasons for his review so that anyone that does bother to take 5 minutes to understand the basics ( especially here ware theres a easy accesed forum, friendly staff etc ) would realise that there view is based no more in facts then the bible.

otherwise its kinda of a pointless site

* yea i said he all the way through instead of he/she and i will until we adopt a single word that includes both sexes dont blame me for a cultral error that no ones cares to correct. ;)

[yorkie]

I just cannot understand why ADSL24 keep on getting low ratings for price on DSLZONE it's ridiculous.

yorkie.

[Robbie]

We must have a load of penny-pinching cheapskates signing up, or else they are bargain-hunters..........perhaps they think it says ASDA24 :D

[yorkie]

We must have a load of penny-pinching cheapskates signing up, or else they are bargain-hunters..........perhaps they think it says ASDA24 :D


I think that just about sums it up apart from they would probably have to pay more at ASDA24,


yorkie

[Robbie]

I think that just about sums it up apart from they would probably have to pay more at ASDA24,


yorkie


Yorkie
You forgot about "Special Offers".........sign up twice....get one FREE :D

ps. I've just tried to redress the balance with my monthly vote

[yorkie]

I always forget something or other, :D

yorkie.

[riley]

hehe, really on the enta resellers they should all have the same raiting on price, speeds and reliability.

[yorkie]

hehe, really on the enta resellers they should all have the same raiting on price, speeds and reliability.


Exactly and we customers at ADSL24 know we have the best support,

yorkie. :D

[john3166]

Toscali are looking pretty poor in the ratings I see. No wonder after looking at their forums - Ouch!!!! :D

[riley]

Exactly and we customers at ADSL24 know we have the best support,

yorkie. :D

The best Support by miles!!