speed problem

[clobryn]

over the last few months i am having a speed problem a dramatic reduction sorry i am not a techie can anybody look at this and tell me if you can see a problem
cheers clob
Max 7392 6500 Auto 20/08/2007 17:01
Max 7968 7000 Auto 12/10/2007 13:18
Max 7392 6500 Auto 14/10/2007 10:55
Max 8128 7150 Auto 22/10/2007 04:18
Max 8128 7150 Auto 17/12/2007 23:38
Max 7392 6500 Auto 22/12/2007 01:48
Max 8128 7150 Auto 30/01/2008 23:59
Max 7392 6500 Auto 03/02/2008 23:43
Max 8128 7150 Auto 03/03/2008 09:24
Max 7392 6500 Auto 05/03/2008 05:35
Max 6816 6000 Auto 05/03/2008 05:59
Max 6240 5500 Auto 05/03/2008 06:30
Max 4544 4500 Auto 05/03/2008 07:09
Max 4544 4000 Auto 05/03/2008 07:09
Max 5120 4500 Auto 05/03/2008 07:36
Max 4544 4000 Auto 10/03/2008 01:16
Max 7392 6500 Auto 18/03/2008 21:06
Max 5120 4500 Auto 25/03/2008 23:16
Max 4544 4000 Auto 08/04/2008 18:13
Max 5120 4500 Auto 13/04/2008 10:47
Max 4544 4000 Auto 14/04/2008 01:26
Max 5696 5000 Auto 25/04/2008 13:32

BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 05/03/2008 06:55:52
BT IPStream Max Y Interleaved Y Auto 23/04/2008 13:10:47
http://i29.tinypic.com/nozpj9.jpg


Modem Status Connected
DownStream Connection Speed 5952 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38
ADSL Link Downstream Upstream
Connection Speed 5952 kbps 448 kbps
Line Attenuation 25 db 7.5 db
Noise Margin 12 db 19 db


System Up Time 69:45:14
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 9022679 15881870 0 1919 3488 69:30:34
LAN 10M/100M 16127584 9185375 0 5740 2791 69:45:10
WLAN 11M 6566 0 0 6 0 69:45:03


ADSL Link Downstream Upstream
Connection Speed 5952 kbps 448 kbps
Line Attenuation 25 db 7.5 db
Noise Margin 12 db 19 db

[firedog]

id say your line was slowly being damaged by weather.

[clobryn]

Thanks for the reply so can I get BT to change it? also forgot to mention i am only 600 Mts from the exchange

[Purple Dahlia]

Lol you wanna see a bad line? Look at this- this is my line:

http://content.imagesocket.com/thumbs/myaccount_maxreports7bb.jpg (http://imagesocket.com/view/myaccount_maxreports7bb.jpg)

I have to laugh about it or I'd cry!

[thraxas]

That's terrible, is that why I have to confirm I am over 18 to view it?

[Purple Dahlia]

Because the line connection is obscene XD (that and I pressed the wrong radio button)

[clobryn]

Still no answer from the powers that be at ADSL24?????

[merlin99]

Still no answer from the powers that be at ADSL24?????

well first off you havnt given them all the info they will need in order to help you , such as your router stats plus you only posted at 7pm yesterday night so it hasnt been a long time realy with no answer (especially as last night was a saturday night) if you want quicker replys or help it may be better to send in a ticket that will go straight to the relevant people than post on a forum and have to wait for it to be seen

it may be an idea to read the forum for similer posts and try the help and advice in those before asking if you have a problem ........as your going to be asked to do the same thing as everyone else and if you have already done those steps then it will speed up matters :)

[clobryn]

well first off you havnt given them all the info they will need in order to help you , such as your router stats plus you only posted at 7pm yesterday night so it hasnt been a long time realy with no answer (especially as last night was a saturday night) if you want quicker replys or help it may be better to send in a ticket that will go straight to the relevant people than post on a forum and have to wait for it to be seen

it may be an idea to read the forum for similer posts and try the help and advice in those before asking if you have a problem ........as your going to be asked to do the same thing as everyone else and if you have already done those steps then it will speed up matters :)

Thanks have added the modem info

[clobryn]

bump

[tboorman]

Have you tried connecting your ADSL router/modem to the test socket at the back of the master socket? You should really use a new filter when doing this.

[clobryn]

Have you tried connecting your ADSL router/modem to the test socket at the back of the master socket? You should really use a new filter when doing this.

yes Tim tried this but no difference

[tboorman]

One thing I've noticed is that it looks like your target SNR margin has changed from the default of 6 dB to 12 dB - this will partially account for the reduction in your sync speed.