Need for speed.

[windym]

Hi, newbie here.

Please can you help. Reading through the forums it seems I am not the only one to suddenly have loss of speed.

All was fine until 48 hours ago and we plummeted.

So far I have done:

Speedtest - BT - which says
ID profile 135kbps
DSL 448 up 5056 down
Actual 35kbps

I have gone back to the BT master socket and connected the same PC by the same modem. No change. Another PC by the same modem. No change. The same PC with another modem and yes, another PC by another modem. No change.

I have changed the filters and done the above (tedious but I want to make sure). Each time I have done a speed test and it was identical.

I then connected wirelessly to my neighbours network (from my pc at home) and hey presto, supersonic speeds (well for Cornwall anyway). :D

ADSL tell me that BT say there is no fault with my line and want to charge me £188 for the engineer to come out and tell me that.

What next?

Cheers guys.

[tinyclanger]

You need to leave the router/modem connected for several days before your profile will rise again. You are syncing at 5056, so as long as this stays stable, your profile will come back up the the proper level.

Unfortunately a bad sync will drop your profile down like a stone within minutes, but with a rise in sync, the profile will take days to right itself.

Best thing to do is leave your setup as it was before, and hope that it was just an errant blip that dropped your profile down so low. I wouldn't mess around swapping out any more stuff..just wait it out :D

Good luck and I hope you get your nice profile back :)

TC

PS - There's lots of very helpful people on here who know so much about speed/profile issues and if you have continued problems, you will no doubt receive more indepth assistance from them. :)

[windym]

Thanks very much for the reply. I thought I had covered all the bases. Now just to sit it out for a couple of days to see if it increases.

:)

[Soreen]

This has happened to me two or three times now, it took 12 hours to sort it's self out one time and about five days another. It is annoying and a problem I did not have on other ISPs.

[artyman]

BT are always quick to reduce your profile, less speedy to raise it back to where it should be :mad:

[roseway]

This has happened to me two or three times now, it took 12 hours to sort it's self out one time and about five days another. It is annoying and a problem I did not have on other ISPs.

It's absolutely nothing to do with the ISP. What you're seeing is the normal range of behaviour by the BT DLM process. In theory, large upward changes in IP profile should happen more quickly than small changes, but it depends on other factors such as how busy the exchange is at the time.