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View Full Version : Lost connection yesterday for whole day?

chereden
22/05/2008, 18:33
I was just wondering if anyone had any knowledge as of why I couldn't connect yesterday for the whole day, I turned off the router multiple times throughout the day for different length periods, deleted the ADSL24 profile and re made it, checked all cables / settings etc but to no avail. Then this morning at 8am it just started working again!
I have the log below, it always was the same error of Chap authentication failed.

Router log;
FW Watchdog is Enabled
DSL Carrier is down
Bridge Interface Added: wlan0
DSL in Sync
DSL Carrier is up
---}}} Start of connection delayed for 17 sec
PPPoA launch delay.
PPPoA Launch after conn delay timeout ...
pppd 2.4.1 started by root, uid 0
Default Asymmetric MTU for ppp0 1500
Connect: ppp0 {--}
PPPD Successfully Started
CHAP authentication failed
Connection terminated.
pppd 2.4.1 started by root, uid 0
Default Asymmetric MTU for ppp0 1500
Connect: ppp0 {--}
PPPD Successfully Started
DSL out of sync
DSL in Sync
CHAP authentication failed
Connection terminated.
pppd 2.4.1 started by root, uid 0
Default Asymmetric MTU for ppp0 1500
Connect: ppp0 {--}
PPPD Successfully Started
manager_get_defaults - !node

Thanks in advance for any help / comments.
JamesL
22/05/2008, 18:49
Has your exchange recently moved to WBC? This can occur when it makes the migration from the 20cn to the 21cn kit.
chereden
22/05/2008, 19:47
Beginning of this month it did; nothing to worry about then. Anything I can do if it happens again, or just sit and wait ?
Thanks for the fast response :)
JamesL
22/05/2008, 19:55
Hmmm, thats odd, shouldn't have cut out like that now.
Happen again phone the support guys, make sure you know if you are in sync or not as it makes the job easier, test it in the test socket behind the master and that is pretty much everything (unless you can jump over a fence and steal your neighbours router to test to make sure everything internal is ok).
It may have been just an exchange blip.

Although CHAP auth failed meaning either BT's RADIUS wasnt passing the data correctly or there was an issue with the enta RADIUS auth server, we didnt hear of anything like that though...
Laser157
22/05/2008, 20:26
I had trouble with not being able to log on yesterday. I rebooted my router at about 5pm and it stuck at authentication. I had a good sync.

I rung Enta support and they raised a fault with BT. I left my router on and it finally managed to connect at about 5am, although I wasn't around to witness it! First outage I've had in nearly a year with ADSL24.