Donwload 916 kb/s

[Walter Sobchak]

Is everyone else still having poor download speed problems?

or is it just me??? :(

http://www.speedtest.net/result/348320999.png (http://www.speedtest.net)

[RobDavie]

No its not just you, I am synced at 6500 and have a 258kbps DL speed at the moment. The bizarre thing is that BT Speedtest has me at 5772Kbps!!

[Joedavid]

Sounds like you used speedtest.net
People appear to think http://www.thinkbroadband.com/speedtest.html
is the most accutate, even better than the one BT use!

[RobDavie]

heh 5 seconds after posting this and my DL goes back up to 6meg :)

[gromit4x4]

my speed is a lot less than yours

http://www.thinkbroadband.com/speedtest/results/id/122553075248943317723.html

[Walter Sobchak]

Well Im synced at 2000 and the think broadband speedtest is even slower 710.64 Kbps ( 0.7 Mbps ) :(

http://www.thinkbroadband.com/speedtest/results/id/122553798280218719376.html

Highest my sync has been is 4000, if it carries on like this much longer I will be off to a different ISP.

[Walter Sobchak]

BT speedtest results:-

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 384 kbps(UP-STREAM)
IP profile for your line is - 750 kbps
Actual IP throughput achieved during the test was - 682 kbps

[Katchin]

http://www.thinkbroadband.com/speedtest/results/id/122554204789446920420.html

not good

[smartybones]

BT speedtest results:-

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 384 kbps(UP-STREAM)
IP profile for your line is - 750 kbps
Actual IP throughput achieved during the test was - 682 kbps

you should have a higher ip profile than that...

i would open a ticket....

[Walter Sobchak]

Now my connections are dropping all the time!!

[Walter Sobchak]

Have just opened a ticket.

[Walter Sobchak]

BT Speedtest today

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3392 kbps(DOWN-STREAM), 384 kbps(UP-STREAM)
IP profile for your line is - 250 kbps
Actual IP throughput achieved during the test was - 218 kbps

Max reports

Current IP profile as of 02/11/2008 09:34
2500 kbps

IP profile changes
Date
Product
SYNC speed
IP profile
Interleaving
02/11/2008 09:34
Max
2848
2500
Auto

[Dae]

Hi WS,

Perhaps you should post your line stats...

With an IP profile that's all over the place and multiple disconnections it is more than likely that your SNR Margin is dropping below 6dB and that this is causing the low re-sync's and loss of connection.

Please post the following:

Router Sync speed / Line Attenuation / Line SNR margin
[If you don't know how to locate these details, you can look up your router here (http://www.dslzoneuk.net/adsl_line_stats.php)]

[Walter Sobchak]

Hi Dae


ADSL Link Downstream Upstream
Connection Speed 3392 kbps 384 kbps
Line Attenuation 40 db 13 db
Noise Margin 9 db 7 db

[Walter Sobchak]

logged into master BT socket details are :-


ADSL Link Downstream Upstream
Connection Speed 4000 kbps 384 kbps
Line Attenuation 40 db 13 db
Noise Margin 10 db 7 db

[Walter Sobchak]

much better this morning in master socket, nothing else connected

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3584 kbps(DOWN-STREAM), 384 kbps(UP-STREAM)
IP profile for your line is - 3000 kbps
Actual IP throughput achieved during the test was - 2659 kbps

ADSL Link Downstream Upstream
Connection Speed 3584 kbps 384 kbps
Line Attenuation 40 db 13 db
Noise Margin 11 db 6 db

http://www.speedtest.net/result/349344199.png (http://www.speedtest.net)

[JamesL]

Sounds like you used speedtest.net
People appear to think http://www.thinkbroadband.com/speedtest.html
is the most accutate, even better than the one BT use!

BT will not accept any test results apart from their own in relation to a speed fault.

With that upstream I would stick different filters and a different router on via the test socket. Remove the faceplate off the master socket to stick it in the test..

[Dae]

ADSL Link Downstream Upstream
Connection Speed 4000 kbps 384 kbps
Line Attenuation 40 db 13 db
Noise Margin 10 db 7 db
ADSL Link Downstream Upstream
Connection Speed 3584 kbps 384 kbps
Line Attenuation 40 db 13 db
Noise Margin 11 db 6 db

Hi WS,

Glad to hear that things had improved slightly this morning.

Looking at your posted line stats however there would seem to be an issue with your upstream SNR Margin,
it is very low at 7/6dB and is the most likely the cause of the line drop-outs and re-sync's.

And normally the upstream margin would also be a lot higher than a downstream margin,
so this is where you should start looking for the problem.

The first thing to do, if you haven't already done so, is to try another ADSL filter as James was suggesting to JoeDavid.

Also try to use a decently manufactured filter and avoid some of the cheapo ones that are often bundled with certain routers, especially the type that looks like a normal BT line splitter as they are not very good at separating the ADSL signal from the phone signal.

The filters or filtered faceplate that you can buy from ADSLnation are very good, as are the ones made by Pressac
who manufacture BT's own sockets and filter's.

I think that the filtered faceplate that the ADSL24 shop is stocking could very well be the Pressac one?

If you have tried a new known to be working filter and find that there has been no improvement in the line stats the next thing to try is borrowing/stealing another router from a neighbour/friend/family member etc to see if there is a problem with the router your currently using.

Hopefully one of the above options will solve the issues :)

[Walter Sobchak]

Hi Dae

Have tried using a brand new filter(came with a friends BT router) and still get the same results on the speedtest connected to test socket.

http://www.adslnation.com/phpapps/catalog/product_info.php?products_id=54

£8.99 is a bit steep for a filter right?

Will try borrow a router from friend if I can.

Thanks for the info. :)

[JamesL]

Just a little bit steep, should be able to get them for a quid or two from decent places..

[Polo]

Hi Dae

Have tried using a brand new filter(came with a friends BT router) and still get the same results on the speedtest connected to test socket.

http://www.adslnation.com/phpapps/catalog/product_info.php?products_id=54

£8.99 is a bit steep for a filter right?

Will try borrow a router from friend if I can.

Thanks for the info. :)

I own that filter and it's better than the your usual ones. Less drops and little more speed.

[Walter Sobchak]

Have moved master socket(also fitted filter faceplace) to room where computer is, disconnected all other phone sockets, using brand new router, bt have tested the adsl line and have found no adsl errors, and Im still getting low upstream connections?


Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 16492 20721 0 1687 9906 00:31:47
LAN 10M/100M 15844252 9341761 0 10020 3928 46:29:09
WLAN 11M/54M 0 0 0 0 0 46:29:01

ADSL Link Downstream Upstream
Connection Speed 3456 kbps 256 kbps
Line Attenuation 42.0 db 24.0 db
Noise Margin 15.1 db 7.0 db


What to do next?