Connection Problems

[Jill]

All day today. From my account.

No doubt it's BT but I can't find an outage report for my exchange. It's been a tad frustrating to keep being disconnected.

Session start
Session end
IP address
Session length
28 Dec 2008 20:10:57
28 Dec 2008 20:19:28

8 mins 31 secs
28 Dec 2008 20:10:57
28 Dec 2008 20:11:01

4 secs
28 Dec 2008 20:02:17
28 Dec 2008 20:10:28

8 mins 11 secs
28 Dec 2008 19:52:57
28 Dec 2008 20:01:28

8 mins 31 secs
28 Dec 2008 19:44:01
28 Dec 2008 19:52:32

8 mins 31 secs
28 Dec 2008 19:34:53
28 Dec 2008 19:43:34

8 mins 41 secs
28 Dec 2008 19:26:13
28 Dec 2008 19:34:46

8 mins 33 secs
28 Dec 2008 19:17:34
28 Dec 2008 19:26:07

8 mins 33 secs
28 Dec 2008 19:09:03
28 Dec 2008 19:17:26

8 mins 23 secs
28 Dec 2008 18:59:54
28 Dec 2008 19:08:35

8 mins 41 secs
28 Dec 2008 18:51:13
28 Dec 2008 18:59:46

8 mins 33 secs
28 Dec 2008 18:42:23
28 Dec 2008 18:51:06

8 mins 43 secs
28 Dec 2008 18:33:53
28 Dec 2008 18:42:16

8 mins 23 secs
28 Dec 2008 18:25:13
28 Dec 2008 18:33:46

8 mins 33 secs
28 Dec 2008 14:42:23
28 Dec 2008 18:25:06

3 hrs 42 mins 43 secs
28 Dec 2008 14:34:05
28 Dec 2008 14:42:16

8 mins 11 secs
28 Dec 2008 14:25:03
28 Dec 2008 14:33:54

8 mins 51 secs
28 Dec 2008 12:40:33
28 Dec 2008 14:24:56

1 hrs 44 mins 23 secs
28 Dec 2008 12:31:53
28 Dec 2008 12:40:26

8 mins 33 secs
28 Dec 2008 12:23:13
28 Dec 2008 12:31:46

8 mins 33 secs
28 Dec 2008 12:14:25
28 Dec 2008 12:23:06

8 mins 41 secs
28 Dec 2008 12:05:23
28 Dec 2008 12:14:14

8 mins 51 secs
28 Dec 2008 11:56:43
28 Dec 2008 12:05:16

8 mins 33 secs
28 Dec 2008 11:47:42
28 Dec 2008 11:56:33

8 mins 51 secs
28 Dec 2008 11:38:54
28 Dec 2008 11:47:35

8 mins 41 secs
28 Dec 2008 11:30:03
28 Dec 2008 11:38:44

8 mins 41 secs
28 Dec 2008 11:21:23
28 Dec 2008 11:29:56

8 mins 33 secs
28 Dec 2008 11:12:34
28 Dec 2008 11:21:17

8 mins 43 secs
28 Dec 2008 11:03:53
28 Dec 2008 11:12:26

8 mins 33 secs
28 Dec 2008 10:55:13
28 Dec 2008 11:03:46

8 mins 33 secs
28 Dec 2008 10:46:33
28 Dec 2008 10:55:06

8 mins 33 secs
28 Dec 2008 10:37:53
28 Dec 2008 10:46:26

8 mins 33 secs
28 Dec 2008 10:34:13
28 Dec 2008 10:37:46

3 mins 33 secs

[Jill]

Same problem again today, I'm being disconnected every 8 mins or so!

Nothing electrical going on or off this end.

[produx]

have you raised a ticket?

[Jill]

No, thank goodness! I've just found out that my husband re-connected the Sky box to the phone line yesterday, now it's disconnected again the problem appears to have been solved.

Bloomin men!:$

I've had very few connection problems so I'm pleased it was this end causing it.

[tboorman]

If you need to connect your Sky box to the phone line, make sure you use an ADSL filter, otherwise this sort of problem will occur.

[Jill]

Blwyddyn Newydd Dda tboorman, from the republic of Llanelli.

The sky connection has a filter but it doesn't work. We've tried different ones so it's not that.

But that's not ADSL24's problem.

Happy New Year everyone!

[Tony Hoyle]

Digiboxes are notorious for causing problems like that. Unless you have multiroom disconnect it and only ever connect it when absolutely needed.

If you have multiroom you're stuck with it, but some people have had success using multiple microfilters etc.

[James]

I don't bother connecting any sky boxes to any phone socket and I have multiroom. If sky have a problem with that they can go whistle or give me new boxes that don't interfere with my ADSL.

[produx]

seconded... Lets face it; Sky are happy enough to be taking money of us each month not to worry about whether the phone line is connected or not...

[tboorman]

Blwyddyn Newydd Dda Jill.

[Taff]

Blwyddyn Newydd Dda to you both too, plus everyone else from the Welsh Valleys :)

/me attempting to turn all forum into a welsh one :D