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Major_Disaster
12/04/2007, 14:35
Hello again,

Ive got my 3 emails after i filled out the migration form, and today tried to set up billing via Credit Card Authority.

Ive added my card, and it shows up correctly under "Payment Mandates", however im stuck what to do from there.

Below my card details, in "Payment Mandates", there is a box with my order details, saying "Order on Hold" from a drop down box. I tried to select my card from the drop down menue, and click update, but it stays as "Order on Hold".

I then went to the "Orders on Hold" page, and from there clicked "Make Payment". I tick i accept the terms and click pay by credit card - then nothing.

I have tried clicking "Make payment" a few times and now worry i am being charged multiple times.

Please advise what i do from here.

Thanks

Major_Disaster
12/04/2007, 21:48
Got a phone call from James and all is good.

What a great service, never had that from BT or Sky before!

Thanks again ADSL24, how an ISP should be.

James
12/04/2007, 21:55
You're welcome :)

Major_Disaster
13/04/2007, 00:36
*Feels embarassed about how many help topics ive allready posted in the space of such a shot time* :o

staticshock
13/04/2007, 10:37
*Feels embarassed about how many help topics ive allready posted in the space of such a shot time* :o

Check me out m8 your are a novice when it come to HELP me topics:o ;)

I-A-N
16/04/2007, 23:13
Great eh?...... are we all going to club toether for a medal to present to James?