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jfisheruk
14/04/2007, 21:56
Hi

Just wondering really why for the past week my net has taken like 1 min to load a single page which normally takes under a second. on the 28th im upgrading my account to one with 800 upload, just so you know if you need to contact bt or whatever. i know personally my line can handle 4 meg internet easily, but for some reason i only get about 2 of that. my account thing says my downstream is set at 1728 with interleaving on auto. Could you please get bt to check my line again so i can get 4mb. (i had 4mb from tiscali on the 1st few days of the 10 day stabilisation... it was stable, but when i turned my pc off and on alot during the day, i think they thought my line couldnt handle it, so put me right down - same with adsl24. what ill do this time is leave my modem/pc on for the whole 10 days if possible =]

let me know

thanks alot
James
14/04/2007, 22:01
Please post your modem or router stats as it stands at the moment.

If the max reports are showing rates of 1728, that means your router is connecting at that sort of speed to the exchange, which is why you are seeing under 2meg speeds...

Definitely an advantage to check, double and triple check your wiring/extensions/sockets/filters are 100% as they should be - it can make a big difference - www.dslzoneuk.net/socket.php

James
jfisheruk
14/04/2007, 22:07
Not sure what stats your after but i just took this screenshot

http://img176.imageshack.us/img176/1972/58948089th9.jpg

ive already checked wiring, filters and all of that

thanks
James
14/04/2007, 22:18
Yep

Your modem is connected at 2432 kbps, which means your BT profile will be 2000 kbps. So you won't get over that (whoever the ISP) unless your modem connects higher. If you got over 4mb with an old ISP it's most likely your line has deteriorated. Are you connected into the master socket? Extensions and filters can go faulty at any time, even if they still work...
jfisheruk
14/04/2007, 22:43
ok thanks for that. What about the speed of websites loading? takes forever! thanks
jfisheruk
16/04/2007, 12:26
any ideas?

thanks
surfer_chick
16/04/2007, 12:27
It might be worth changing your DNS settings. Which set are you currently using?
mirage
16/04/2007, 12:44
And also check the MTU settings Entanet recommend you use MTU: 1478
but i find 1430 works better for me....
jfisheruk
16/04/2007, 12:48
I have no idea what those are? i use a usb modem, i dont think i can change those settings?

thanks
jfisheruk
16/04/2007, 12:48
I probably should have said also, my net was fast until about 2 weeks ago, now its really slow, and i havent had any software/hardware changes which could have affected it
surfer_chick
16/04/2007, 12:53
I have no idea what those are? i use a usb modem, i dont think i can change those settings?

thanks

You can change them from within windows, following the instructions on this page (http://www.opendns.com/start/windows_xp.php)(assuming you're using XP, although there are instructions for various other OS's too) ... using the DNS settings provided by OpenDNS.
jfisheruk
16/04/2007, 15:34
ok ive done all that, change mtu etc and still no change =[
James
16/04/2007, 15:38
Have you rebooted after changing?
James
jfisheruk
16/04/2007, 16:32
Hi, yes i have

thanks
mirage
16/04/2007, 16:46
a wild guess i would say your about 4k from your local exchange...

you can alter your mtu with drtcp

Tweaking your MTU settings
http://www.kitz.co.uk/adsl/tweak2.htm
jfisheruk
16/04/2007, 23:25
a wild guess i would say your about 4k from your local exchange...

you can alter your mtu with drtcp

Tweaking your MTU settings
http://www.kitz.co.uk/adsl/tweak2.htm


Hi, i have already messed with my MTU etc, but it isnt helping

im actually 1.55km away from the exchange

thanks though
mirage
17/04/2007, 07:01
Your line attenuation of 57.5 is way to high then, have you tried connecting the the modem direct into the test socket on the bt master socket? Remove the bottom plate And use the right hand test socket.
Post your stats again
jfisheruk
18/04/2007, 13:20
Your line attenuation of 57.5 is way to high then, have you tried connecting the the modem direct into the test socket on the bt master socket? Remove the bottom plate And use the right hand test socket.
Post your stats again

Hi, i have tried the above, but none of the stats changed in the slightest

could it be a case of being at the end of the line?
James
18/04/2007, 15:42
Line attenuation will never change (unless you move house!) - it basically shows how long the line is (which is over 3Km as the cable runs)