View Full Version : Outage: Nottingham and Sheffield Pops - HOW MANY TIMES!
http://noc.enta.net/2009/02/outage-nottingham-and-sheffield-pops-2/
We are aware of a connectivity issue that is affecting our Sheffield and Nottingham pops. We are investigating the issues with our carriers, initial findings show there may be a problem in the Doncaster area.
Further updates will be posted as information becomes available.
I'm getting sick of this. Along with the Newsgroup port throttling, continual diabolical speeds and countless outages, it's time for the two fingers I think.
That's after I get some compensation.
musicmate
24/02/2009, 18:31
again no internet whats that 3 times this month wonderful. I for one have just about had enough.
effecting me up in the north east as well
This is like the third time in three weeks there has been a outage, guesssing the holding back of getting a mac code was not a sensible thing to do
If this is Network rail AGAIN I'm seriously going to be hurling some loud abuse at someone :|
To be honest James I couldn't give a monkey's who or what caused it. What i would like is some compensation for this dire service.
Well you'll need to write in an official letter of complaint to Entanet for that as per outlined in the T&C's. You're not the only one frustated, we are just as frustated as you and can't do much about some muppet network rail person cutting through a cable :@
Can't do much about some muppet cutting through a cable? What about network resilience James. Why hasn't more been built into this network. Three outages in a few weeks is just unacceptable.
musicmate
24/02/2009, 18:49
I guess Enta will just pick someone else to blame Network rail or some other nameless group, is the back up system since the change over really that bad ? 3 complete losses of service in the space of about 3 weeks what a joke.
There is no back up system musicmate, that's my point. We were all moved onto this system before resilient links were put in place. To have single points of failure like this beggars belief.
I'm just shocked that this hasn't happened on the usual Friday afternoon.
No, this is nothing new to IPSC. There was only ever 1 link to Sheffield by nature. This was the case on the Centrals too. I don't have an answer as to why that is, only Enta can give us an answer on this.
musicmate
24/02/2009, 19:03
its really stupid one wire gets cut if u believe that dross :rolleyes::& everyone north of watford loses conection how come both my next door neighbours still have thier internet on tho, ho yes i forgot they are not with Enta :rolleyes:.
musicmate
24/02/2009, 19:10
No, this is nothing new to IPSC. There was only ever 1 link to Sheffield by nature. This was the case on the Centrals too. I don't have an answer as to why that is, only Enta can give us an answer on this.
I appreciate your answer but if thats the case James how come this didnt happen before, i had a rock solid internet before this change to IPSC with little to no downtime.
This says it all:
http://forums.thinkbroadband.com/showthreaded.php?Board=entanet&Number=3554880&view=collapsed
"The Entanet network core does use some resilient links, however at this time
we have a number of POP's where we currently use single connections. Entanet
is looking to role out a program that will result in all core POP's being
linked with resilient links but as of today this has not been completed."
This was specifically in relation to Sheffield. The question is, why did they risk large amounts of their customer base when they'd already had one single cut that caused Sheffield and Nottingham to go offline - before IPstream was moved to IPSC. At the end of the day, it's cost them future business and existing business already.
So some POPs do have resilient links, whereas some don't. What's the point.
James is this a Global Crossing backhaul fibre cut issue again?
Can network rail identify the digger driving cock who keeps doing this and sack him !!!
DJGuardy
24/02/2009, 19:20
Awesome.
DJGuardy
24/02/2009, 19:36
http://speed.io/pics/1750/6098/speed.io.png (http://www.speed.io)
Sorry for the DP, but I couldn't resist :D
What's wrong this time? a fibre cut near some rail line again ?
Why's it always Sheffield. What's Network Rail got against Sheffield?
Maybe the digger driver's a Leeds fan???
I bet it's the same useless cock again. When they come to resplice the cable they should ram the cut bit up his ar..........
Steve Lalonde says:
February 24, 2009 at 19:54 (http://noc.enta.net/2009/02/outage-nottingham-and-sheffield-pops-2/comment-page-1/#comment-15759)
Conformation has been received that there is a fiber cut north of Sheffield, exact location is unknown.
Currently no ETR
Tis not good. The major thing with changing from Centrals - that has been mentioned many times - is that we could just swap centrals.
If a fibre is cut now, we're just plain screwed :(
This is very frustrating, I really hope backup links are installed as soon as possible!!!
I never thought I'd have to rely on Sheffield for anything. Can we not find out where this bit of fibre is in Sheffield and take it in turns to stand guard.
Anyone that comes close with a digger gets shot between the eyes.
Anyone watch the film The Full Monty? That's what Sheffield is like.
Hammy
I really do apologise for this and although not our fault I personally feel very miffed whem something of this nature happens that I don't have any control over. Frustrating isn't the word. Although Enta need to get some resilience in place ASAP and fast, this is just a stupid coincidence because there has only ever been 1 link to sheffield since day 1, and the pure fact that some idiot has cut through a fibre 3 times in short succession is just really unfortuantely. You can't even plan for that to happen, once is bad enough! This could have happened at any point, but 3 times is crazy. If the man (and his two mates now) does not get sacked for cutting up somewhere he shouldn't be I don't know why.
I really do apologise for this and although not our fault I personally feel very miffed whem something of this nature happens that I don't have any control over. Frustrating isn't the word. Although Enta need to get some resilience in place ASAP and fast, this is just a stupid coincidence because there has only ever been 1 link to sheffield since day 1, and the pure fact that some idiot has cut through a fibre 3 times in short succession is just really unfortuantely. You can't even plan for that to happen, once is bad enough! This could have happened at any point, but 3 times is crazy. If the man (and his two mates now) does not get sacked for cutting up somewhere he shouldn't be I don't know why.
3 times seems to coincidental, Read on (http://www.sundaymercury.net/midlands-sport/midlands-football/nottingham-forest-fc/2008/06/21/gangs-target-phone-and-rail-cables-as-scrap-prices-soar-66331-21135290/)
it really supprises me how enta can go from faultless to having a fair bit of downtime and ** poor speeds (differnet problem but might as well bring it up)
I wouldnt class myself as a huge downloader and even more so that since the move I have seen a 10-20ms gain when playing online games, the service has been cut back to a point were I will requesting my mac which is a massive shame
Well I have to agree with all the complaints on this thread, being on the Sheffield node and affected by all the recent outages.
I was about to go out in the morning and buy a new router as I thought that was where my problem lied when my Internet disconnected again earlier this evening. I didn’t even contemplate that we had another outage in as many weeks! Good job I logged on to my neighbours wireless BT broadband just to check out the Service status and posts and found this.
This has now got beyond a joke. Despite the improved speeds during the week, for the price I am paying (being on the Office 45 tariff) and the diabolical speeds at evenings/weekends without any foreseeable resolution, I am now seriously contemplating moving providers, along with quite a few others it would seem.
The problems seem to affect the Sheffield node more than most and most evenings the capacity is close to breaking point. I too can’t believe there is no backup in place for these outages; this is just incredibly bad management.
I know that all this is not the fault of ADSL24, but working in retail I also understand that when a customer’s Samsung TV breaks down, it is not the job of the customer to contact Samsung to sort it out, it is my job as the retailer and seller of the product. If I don’t, people will and do undoubtedly complain to all their friends and vote with their feet choosing not to shop with me again. Unless I am resilient enough to protect my reputation I will soon go out of business. Sadly I see this as the unfortunate outcome for ADSL24 and any other resellers who choose to ignore the warning signs.
Whilst I agree it may be difficult to find an ISP who can give me all the features and service provided by ADSL24, when it is working, relying on a stable fast Internet connection without these frequent breaks in service is more important to me. Particularly as my wife uses the connection for her job and these issues have a detrimental effect on her ability to carry on her day to day work.
I had no issues or complaints and nothing but praise for ADSL24/Etna before the changeover, but sadly due to the recent experiences I would think twice now before recommending them to friends or family.
I also can’t understand why it seems to always take them hours to fix these outages and the helpline, when I have used it and Service status messages are next to useless with their almost consistent “no Estimated Time to Repair”. Surely engineers should be on 24 hour call within reasonable travelling distances (Within 50 miles of each nodes connection points in my opinion) that the problems can be swiftly resolved within a couple of hours of them coming to light, which does not appear to be the case in these incidents.
paulbacon
25/02/2009, 06:14
I really do apologise for this and although not our fault I personally feel very miffed whem something of this nature happens that I don't have any control over. Frustrating isn't the word. Although Enta need to get some resilience in place ASAP and fast, this is just a stupid coincidence because there has only ever been 1 link to sheffield since day 1, and the pure fact that some idiot has cut through a fibre 3 times in short succession is just really unfortuantely. You can't even plan for that to happen, once is bad enough! This could have happened at any point, but 3 times is crazy. If the man (and his two mates now) does not get sacked for cutting up somewhere he shouldn't be I don't know why.
I assume its Network Rail again?
Is there any action you can take against them? Once it can happen, but 3 times is joke. Im not having ago at ADSL24 its not your fault, but there is no chance of us ever reaching our download limits when we're without access for half a day every few weeks
Yet another disconnection last night.
I well know its not ADSL24's fault but ENTA nowt, so because of all what has happened recently I am leaving ADSL24. Enta nowt have screwed you James, and they don't seem to care.
The isp I'm moving to has nothing to do with Enta nowt.
Once this was a great ISP and would always be reccommended, but not any more.
If think Enta really need to pick another firm/person to blame. Just like Tiffer, i have had no problems at all in all my time with adsl24/enta up until the swap over, then 2 fridays in a row ( first friday at 14.16 hrs and 2nd friday at 18.16hrs ) then yesturday at 18.14hrs . And as been the same Node all 3 times, In my job i hear every excuse on the planet , so for a firm like enta to blame network rail for a 3rd time ( i think all 3) is a joke...
No problem before any ip steam swap, major headaches after,, Come to ya own conclusion :(...
trollslayer3
25/02/2009, 08:39
Nice to be reconnected after being without internet all evening. Not so happy to find that my IP has dropped because of it though >:(
SteveRoebuck
25/02/2009, 09:01
3rd Time for me to.
I had work to do last night which involved internet use and it wasnt there, I am now behind on deadlines.
Prior to the switch away from centrals I had 100% uptime, now its shocking speeds and appauling resilliaince I think its time to wield my MAC.
ADSL24 have been great and I understand its not there fault but I pay them for a service that they are unable to supply due to Enta moving from being a good network to one run on wet string and yoghurt pots.
Network Rail should be held responsible and as a gesture of goodwill from Etna they should offer all those effected by the 3 outages at peak times with a free month as a sweetener for both the outages and the poor performance we are all encountering.
Unless Enta get there finger out or ADSL24 announce very soon that they are going to use another wholesale provider I think many more customers will be following suit and moving providers.
Swapped from Tiscali to ADSL24 because their service and support were useless, and now I find that through no fault of their own, ADSL24's reputation is being dragged down due to similar issues. I must stress that whenever I've had cause to contact James or anyone else at ADSL24, their service and attitude has been brilliant everytime. However talking to Entanet is a different matter.
Thankfully, I'm not reliant on my net connection for work of any description, so when it does drop, although very frustrating, it doesn't affect anything of supreme importance.
However, after the third outage in just a few weeks, I am starting to get a little concerned that Entanet may not give a monkey's and that ADSL24 are going to lose significant business due to Entanet's attitude.
From reading a thread on the thinkbroadband forum, it appears at least one Entanet retailer has had enough and is about to jump ship to an alternative wholesaler. Hopefully James and the guys have got some similar plans ready to go, as if many more of the outages occur, there'll be a massive area of the country who swap away from them.
As one quick final thing, has anyone any idea of the geographical area which these outages cover? I'm in Derby, and have been hit by all three of these major outages, and I'm just intrigued as to how far the outage covers.
.
As one quick final thing, has anyone any idea of the geographical area which these outages cover? I'm in Derby, and have been hit by all three of these major outages, and I'm just intrigued as to how far the outage covers.
Its affecting just about everyone that is on the sheffield/nottingham Node
I is in Sunny doncaster, so it`s going to hit me every damn time it falls over :(.
_proverbial_
25/02/2009, 09:31
3rd Time for me to.
I had work to do last night which involved internet use and it wasnt there, I am now behind on deadlines.
I was in exactly the same position (third time in what, 5 weeks?) and for the work I had to do using dial-up wasn't an option. The lack of any redundancy on the Sheffield (and I guess Nottingham?) nodes really is pathetic.
Network Rail should be held responsible and as a gesture of goodwill from Etna they should offer all those effected by the 3 outages at peak times with a free month as a sweetener for both the outages and the poor performance we are all encountering.
It would be nice, particularly as each time it has happened during a lot of peak hours but I don't see it happening.
Nice to be reconnected after being without internet all evening. Not so happy to find that my IP has dropped because of it though >:(
Well I don't know what Node trollslayer3 is on, but I'm with Shaun and all the others on this one and as of 9.25am on the Sheffield node I am still disconnected!!
If it wasn't for being able to piggy back off my neighbours wireless signal, which I happened to setup for them so know the access code, I wouldn't even be posting again at this time.
I have had to setup up my wife's VPN to her office...so she can do some work, through the neighbour's connection also which again is not ideal and am now getting serious earache on switching to another ISP soon, that can at least provide a reliable service and has engineers who are competent enough to fix issues within a reasonable amount of time and no, before anyone asks, I don't think 9 hours is reasonable, not that they've even fixed it yet!
I reiterate my point that the Enta helpline is next to useless, having phoned it at around 12am this morning and then again at 9am, some NINE hours later and the problem hasn't even been fixed yet and the recorded message is STILL the one added at 10.30pm last night with still no ETR, ridiculous!!!
Network Rail should be held responsible and as a gesture of goodwill from Etna they should offer all those effected by the 3 outages at peak times with a free month as a sweetener for both the outages and the poor performance we are all encountering.
Have to agree with you on this Steve. A free month would be some form of acknowledgement from Entanet, but I seriously doubt that they'll offer anything at all.
_proverbial_
25/02/2009, 09:43
Well I don't know what Node trollslayer3 is on, but I'm with Shaun and all the others on this one and as of 9.25am on the Sheffield node I am still disconnected!!
:(
Thankfully mine is back now (Sheffield node) ... :rolleyes:
:(
Thankfully mine is back now (Sheffield node) ... :rolleyes:
_proverbial_ I can't understand then why I and it would seem others using the same Sheffield node are still disconnected? Or does it take time for the "repair" to filter around the region? :s I am in Scunthorpe, Lincolnshire.
Or do I need to reboot my router?
_proverbial_
25/02/2009, 09:59
_proverbial_ I can't understand then why I and it would seem others using the same Sheffield node are still disconnected? Or does it take time for the "repair" to filter around the region? :s I am in Scunthorpe, Lincolnshire.
Or do I need to reboot my router?
I'm in Doncaster and rebooted my router around 9:15 this morning if it helps? :s
SteveRoebuck
25/02/2009, 10:27
A router reboot sorts it.
Mine was working from about 7.45 this morning.
Cheers _proverbial_ and SteveRoebuck. Rebboted router, still no connection.
So logged into Router, checked settings and noticed that the VPI and VCI values were incorrect. Corrected them and now I'm up and running again, thank god!!
As a matter of interest does anyone know the best MTU value to enter into my router for ADSL24 or does it not make that much difference? Currently set at 1478.
Thanks again all.
Okay, did I speak too soon?
Router just went down again....Now saying "LCP down" and again having to use my neighbour's connection.
Can anyone confirm whether this is the Network again or my router?
segedunum
25/02/2009, 10:55
Can't do much about some muppet cutting through a cable? What about network resilience James. Why hasn't more been built into this network. Three outages in a few weeks is just unacceptable.
It's broadband. That kind of resilience costs money. Unless of course you'd like to be paying the best part of a hundred quid a month.
Okay, did I speak too soon?
Router just went down again....Now saying "LCP down" and again having to use my neighbour's connection.
Can anyone confirm whether this is the Network again or my router?
Can confirm (for me anywayz) it`s ok now, well!!! until maybe next time ( in-which then will be the last lime it happends to me :( )
Can confirm (for me anywayz) it`s ok now, well!!! until maybe next time ( in-which then will be the last lime it happends to me :( )
Yeah thanks Shaun, I've got it going again after a couple of Router reboots, though I think this one has got an intermittent problem and I’m thinking of replacing it anyway.
Makes it harder to track issues down to the router when you’ve also got an unreliable ISP as well!
As a matter of interest does anyone know the best MTU value to enter into my router for ADSL24 or does it not make that much difference? Currently set at 1478.
Different routers appear to need different MTU values on ADSL24/Enta. My old D-Link router needed the MTU set to 1400 yet a Zyxel ran fine with the MTU set to 1500.
After migrating to ADSL24, the main problem that I encountered was in resolving Microsoft websites with the MTU set to 1500, which had worked fine with my previous ISP. Why, I don't know. On migrating, the ADSL24 e-mail recommended an MTU value of 1500 but, as far as I know, this advice was dropped after I reported the problems that I'd encountered with the MTU set to 1500 to James. Maybe he can advise further.
In general, if you have no problem resolving websites, your current MTU setting will be fine. If resolving problems are encountered, lowering the MTU value may help. My current Netgear router has the MTU set to 1400.
Hope this helps! :)
Gazanimal
25/02/2009, 11:25
Well to say I'm p***ed off again is an understatement.
Even AOLHell was better than this in the dark old ages of 56k, at least you got reconnected after a few minutes.
Sorry James, but you need to be on that blower to Entanet this morning telling them in no uncertain terms to extract their fingers from their derrier's & sort out some resilience to the Enta network.
Oh and while you're there can you ask the bloke who records the message "We are aware of connectivity issues aftecting some end users....blah,blah,blah" to chirp up a bit. It's depressing already to have your internet down for the 3rd time in a month to have to listen to someone with the enthusiasm of a death row inmate.
It's broadband. That kind of resilience costs money. Unless of course you'd like to be paying the best part of a hundred quid a month.
I disagree with this statement. When I am paying a premium price for a product, which I consider I am, being on the Office 45 tariff at almost £30 a month, I expect some sort of resilience or reliability on the part of the supplier.
You would expect it in any other product so why not broadband? When I pay a premium price for say a Sony TV I don’t expect it to break down every five minutes like say maybe a Matsui or "Own Brand" product might, as I'd expect Sony to have better Quality Control practices in place than a cheaper brand might.
If they can’t provide a stable reliable product at those prices maybe they should consider lowering them and then maybe we wouldn’t get so p***ed off when things go wrong. The old saying “You get what you pay for” should be appropriate or else what are we paying for, I might as well move to a cheaper ISP who at least offers a reliable service.
Oh and while you're there can you ask the bloke who records the message "We are aware of connectivity issues aftecting some end users....blah,blah,blah" to chirp up a bit. It's depressing already to have your internet down for the 3rd time in a month to have to listen to someone with the enthusiasm of a death row inmate.
so true but did ya also notice how he paused at the beginning :D
ADDED
i have really had enough now
________
Toyota K transmission specifications (http://www.toyota-wiki.com/wiki/Toyota_K_transmission)
Beta_Tester
25/02/2009, 12:34
Cheers _proverbial_ and SteveRoebuck. Rebboted router, still no connection.
So logged into Router, checked settings and noticed that the VPI and VCI values were incorrect. Corrected them and now I'm up and running again, thank god!!
As a matter of interest does anyone know the best MTU value to enter into my router for ADSL24 or does it not make that much difference? Currently set at 1478.
Thanks again all.
According to various bits of performance testing I have found on the web 1478 is best over PPPOA. This is because the IP packets fit perfectly into the ATM cells with no spillover.
Having said this anything up to 1500 will work on BT and ENTA's network.
Mark.
Having said this anything up to 1500 will work on BT and ENTA's network.
Not necessarily so, Mark. See my post #47, above.
trollslayer3
25/02/2009, 13:12
Well I don't know what Node trollslayer3 is on, but I'm with Shaun and all the others on this one and as of 9.25am on the Sheffield node I am still disconnected!!
Weird! I'm on the Sheffield Node and I'm in Derby. It was running again when I first checked at 8:30 this morning. Strange that others on the same node didn't get reconnected at the same time, especially if it's all down to one line being cut as we're being told :rolleyes:
FFS I don't know how much more of this I can take. Been down more times in last 3 months than in three years with my last ISP.
Weird! I'm on the Sheffield Node and I'm in Derby. It was running again when I first checked at 8:30 this morning. Strange that others on the same node didn't get reconnected at the same time, especially if it's all down to one line being cut as we're being told :rolleyes:
Im in York and looking at some of my logs, and a scheduled download i had setup for last night, it looks like i was reconnected at 5am :s
i just wanna say
Thank-you to ADSL24 for a flawless support i wish you was actually a ISP itself ..
4th cut off is enough for me with the slowish speed at the Weekend ,,
i do however hope i can come back when everything is sorted ,,
Again ADSL24 thanks ( James and others ) = you rock
( mac awaiting )
________
marijuana vaporizers (http://weedvaporizer.info/)
mthomas50
25/02/2009, 15:18
Yep. My MAC has arrived too.
3 times in 5 weeks is just not on. What makes it worse is the ear-ache I get from the missus when it doesnt work! ;)
Goodbye.
paulbacon
25/02/2009, 15:49
Do all ISPs just have 1 cable connecting all its customers like Enta have with the Sheffied node?
Also, i hope that Enta arent just accepting this 3rd fibre cut and are planning to do something about it - either have some knid of redundancy or at the very least telling Network Rail what they think of them
Also the answer message aswell is next to useless. Its all well and good keeping people uptodate via the website, but thats not much good if people cant get on the site
paulbacon
25/02/2009, 16:09
I have used emailed Enta to ask what kind of redundancy they have in place, stating that i dont want to leave but there lack of a redundant system is forcing my hand
As posted in another thread...
Basically some idiot (yes, idiot) has cut through a fibre in the Sheffield region which causes customers in that and surrounding areas to lose connectivity until the carrier re-spliced the fibre and restored the link to Enta's datacentres. I have been on to Enta today and they have told me that there is only a few areas which don't have a backup link and Sheffield is one of those. Plans were already madeto get the backup in place but their supplier *Global Crossing) cocked up the install and thus it's not usable. They have been sourcing other companies who can lay the cable properly so that resilience is in place. I've been advised that we should have official timescales within 2 weeks from now once they have confirmation.
The reasons why not all nodes have a backup link yet is purely financial. The entire 21CN WBC and IPSC network is relatively new and has cost many millions of investment so far - and that's a lot of upfront costs for a medium sized company like Enta. As a result they are having to plan each addition to the network carefully and although would have liked to have this secondary link in place, it just was not possible to implement it straight away due to costs. I can understand that, and I'm just happy that they realise the problem and are sorting it.
I have been on to Enta today and they have told me that there is only a few areas which don't have a backup link and Sheffield is one of those.
But there are only a few nodes to start with - exactly how many are the 'few areas', I wonder, as the Sheffield node already accounts for 10% of them? :rolleyes:
Yeah I have to concede that nobody could have predicted so many outages at the same location in such a short time. Very unlucky indeed :(
The fact that with WBC I will be connecting via the Leeds node and not Sheffailed has made my mind up to return. Well, that, the totally crap performance from the ISP I migrated too and some brow beating from the GF :D
But there are only a few nodes to start with - exactly how many are the 'few areas', I wonder, as the Sheffield node already accounts for 10% of them? :rolleyes:
Well, there are 20 nodes, so that's a lot of cable to lay and implement, configure and test, but as stated Enta don't have a backup link at a few of those still but are getting it sorted.
Well, there are 20 nodes, so that's a lot of cable to lay and implement, configure and test, but as stated Enta don't have a backup link at a few of those still but are getting it sorted.
Sorry James, I had it in my head that there were 10 nodes, not 20. :$
20 WBC and 10 IPSC, some of which share locations. Unless I'm wrong as usual ;)
The standard method for finding a buried fibre-optic you're not sure the route of is to hire a mechanical digger and tell the driver to start digging trenches at random. He'll cut the fibre first time, every time. It's like homing pigeons or something.
Fivethewong
25/02/2009, 22:52
evening everyone. I'm in lincolnshire but mine is still off. Should it be back on? I've rebooted my router and everything. I'm currently using my phone to type this so i'm not best pleased!
20 WBC and 10 IPSC, some of which share locations. Unless I'm wrong as usual ;)
With WBC only being a distant blip on the horizon hereabouts, I was actually referring to the IPSC nodes in my earlier post.
With WBC only being a distant blip on the horizon hereabouts, I was actually referring to the IPSC nodes in my earlier post.
In which case you were right, there are 10 nodes :cool:
Please don't tell me this has just happened again. I can't estabish PPPoA connection.
Same here. It's got to the point now where if I lose connectivity I automatically assume it's Enta's line (note the singular) being severed.
Gazanimal
03/03/2009, 17:05
I lost connectivity for about 5 minutes & it came back on.
I was just about to turn into the Incredible Hulk & give adsl24 customer services a good ear bashing. If it drops again, I wouldn't answer the phone :P
Just had the same thing.
I've actually been getting regular outages (on average once a week from evening until the next day) since mid-January, and it's been getting more and more frequent in February.
Aye mine lost connection 20 mins ago but it's back on now, typical useless buggers Enta
paulbacon
03/03/2009, 18:26
According to my log (i wasnt in at the time) i lost connectivity for 43 seconds so probably not a Sheffield problem again if people had longer outages
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