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Trixwivstix
17/04/2007, 17:31
Basically after months of painful support from Tiscali with no resolve I have just received my MAC on the third attempt to get it. But the lady on the phone said this will run out 25th April I have just signed up for the home30 deal here on adsl24 but I fear as I have 8 days left to run on my MAC will it be enough time and what happens if it isn't enough time?
James
17/04/2007, 17:39
As soon as BT accept the order - it doesn't matter if your migration to us is in 25 days! The MAC expiry date is the date we order with BT by. As long as you've filled in the payment details via the eBilling site (you should have had an email, or will get it shortly) then the MAC code is used up :)
yorkie
17/04/2007, 17:42
Welcome to ADSL24 Trixwivstix a Mac Code usually lasts for 30 days when it is issued but if you have already given it to ADSL24 and it has been accepted it doesn't really matter how many days are left, if you are worried e-mail support and they will clarify if the Mac Code is ok!.

yorkie.


(sorry James I will have to learn to type faster)
James
17/04/2007, 17:57
or steal my keyboard yorkie :p
yorkie
17/04/2007, 18:08
or steal my keyboard yorkie :p


not a bad idea he he he :D

yorkie.
Trixwivstix
17/04/2007, 18:13
Many thanks for the reply, even a sudo competition to see who would reply the fastest !! Already my faith in you guys is sky high :)

Thanks for the reassurance and I'm looking forward to having a real broadband connection again.
cecil
17/04/2007, 18:24
Trust me you wont regret migrating to ADSL24. ADSL24 so far are very good well from my point of view anyway and I think a lot of other users would have to agree with me.
yorkie
17/04/2007, 18:25
Many thanks for the reply, even a sudo competition to see who would reply the fastest !! Already my faith in you guys is sky high :)

Thanks for the reassurance and I'm looking forward to having a real broadband connection again.




I am sure that you will not regret joining ADSL24,

yorkie.
James
17/04/2007, 18:30
Don't forget to complete the order by entering your payment details on the eBilling site as instructed in the e-mail you receive :)
Trixwivstix
17/04/2007, 18:38
Yeah will do, I haven't had the email yet though but it was around 5:30pm when I signed up on your website. I won't forget, I have been trying to migrate form tiscali for 4 weeks. I'm not going through that again !!
Trixwivstix
18/04/2007, 11:37
Still no email to set up payment. I'm itching to move ISP.
James
18/04/2007, 11:43
Be sure to check your spam inbox!

You can always resend the password to your e-mail address https://billing.enta.net/forgotpassword.php (enter the email address you signed up with)

Then, when you login, it will show you the Order on hold and let you setup payment.

James
Trixwivstix
18/04/2007, 11:46
DOH, I forget the spam box in hotmail all the time I should kow better lol. Cheers amazing support !!!

It's there !!!
James
18/04/2007, 11:54
No problem :D And don't forget to vote for us :) http://www.dslzoneuk.net/isp_ratings_vote_anon.php

James
Tainted
18/04/2007, 12:02
NO! If i vote for you then other people will join and then you won't love me as much!!
James
18/04/2007, 12:33
Ooooooooook! :p