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m.smith
05/03/2009, 20:02
Hi folks,

After switching my isp details and logging onto my shiny new adsl24 account windows live messenger will no longer sign me in, complaining about key ports not being open. I've made absolutely no changes to my firewall config etc. (even tried with it turned off), still using opendns but it still won't sign in.

Just as a random guess, my hostname is set to xx-xx-xxx-x.no-dns-yet.enta.net (obviously with the x's replaced with my ip) and I'm wondering if it's just with my account being new and when it resolves to something else am I likely to be able to get on?
deezel
05/03/2009, 20:26
go into the start menu...
click 'run'
type in the following...
regsvr32 softpub.dll
then press ok
then go back into 'run' and type the following...
regsvr32 mssip32.dll
then press ok
then go back into 'run' and type the following...
regsv32 initpki.dll
then press ok

Depending what version your running of course



http://msn-errors.blogspot.com/2006/11/msn-messenger-error-code-80048820.html
m.smith
05/03/2009, 20:41
Nope, didn't sort it... I've tried a lot of the tricks floating around on google. I think it may be a bigger issue since I'm having trouble accessing a lot of the MS sites (technet, help.live.com, spaces.live.com).
deezel
05/03/2009, 20:44
Nope, didn't sort it... I've tried a lot of the tricks floating around on google. I think it may be a bigger issue since I'm having trouble accessing a lot of the MS sites (technet, help.live.com, spaces.live.com).


Best way is to uninstall it and start again , it can be a pain in the arse MSN :)
m.smith
05/03/2009, 20:49
Already tried it, like I said I think it's a bigger issue now.

C:\Users\Martin>ping microsoft.com

Pinging microsoft.com [207.46.197.32] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.46.197.32:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Martin>
deezel
05/03/2009, 20:55
C:\Documents and Settings\John>ping microsoft.com
Pinging microsoft.com [207.46.197.32] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.46.197.32:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Hmmm same here but msn running ok ?
m.smith
05/03/2009, 20:58
Can you access microsoft.com over http? I can't seem to access any of their sites.
atsw
05/03/2009, 21:03
You can't 'ping' microsoft.com, which is why you get no response. m.smith, check the MTU value in your router. For some reason, when connected to ADSL24 you need to reduce the value from the usual 1500 to something lower. Some use 1460, some 1400.

The setting can be found in your router. Change it (making note of the current setting first!), reboot router and see if that helps.

Andrew
smithcomputers
05/03/2009, 21:06
Try reducing the MTU setting in the router.
If it is at 1500 it could be too high, it worked for me and somewhere on the adsl 24 site i think it recomends 1464 or something like that but have a look it is there somewhere.
Hope that helps.

Mike...
smithcomputers
05/03/2009, 21:07
atsw you just beat me to it:D
deezel
05/03/2009, 21:08
I always run mine at 1500 , never had a problem with it
atsw
05/03/2009, 21:08
atsw you just beat me to it:DGreat minds think alike :)

Andrew
m.smith
05/03/2009, 21:11
I've set it to 1400, rebooted router, repaired network connection, still no change :\
neelie
05/03/2009, 21:42
Try this

http://help.expedient.net/broadband/mtu_ping_test.shtml
m.smith
05/03/2009, 21:43
Seems that changing from PPPoA to PPPoE sorted it, think I was set up using pppoe with AOL too but must have forgot to change it when I set up my router again. D'oh.