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raceylady
17/04/2009, 07:34
Over the last few weeks I have had a problem with this update. It appears everytime I start, restart, reboot my pc. When I go to the updates page to see what it says, is this:

To resolve an issue with Autorun.
This update has already been downloaded to your computer, but if you select it, it will finish installing (recommended).

So I install and it installs 0KB.

Umph

If i tick the box not to show this update again, am I doing the right thing. Or does anyone else had this problem.

I understand AutoRun is something to do with when you insert a disc in your drive and it automatically runs.

neelie
17/04/2009, 07:58
You don't give your OS
Choose the correct manual download from:-
For Windows XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=c7dbcde3-7814-47c5-849e-e64ecfb35d74

For Windows XP (X86)
http://www.microsoft.com/downloads/details.aspx?FamilyID=ca802f38-0566-4ac4-8808-6515623c35c5

For Windows 2003 Server (X86)
http://www.microsoft.com/downloads/details.aspx?FamilyID=32b845ac-7681-468c-812b-2dcebdae9b40

For Windows 2003 Server (X64)
http://www.microsoft.com/downloads/details.aspx?FamilyID=7b866fb7-9bb7-4fce-b395-d0a4ee38a115

For Windows 2000
http://www.microsoft.com/downloads/details.aspx?FamilyID=3c6039f1-d84d-4294-8457-35aa8b4dcab8

Download and save somewhere.
Install in Safe Mode

21cn
17/04/2009, 08:00
Select custom installation, remove the mark from the update, click close,
add a mark so the update is not mentioned again and OK:D

raceylady
17/04/2009, 08:03
You don't give your OS
Choose the correct manual download from:-
For Windows XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=c7dbcde3-7814-47c5-849e-e64ecfb35d74

For Windows XP (X86)
http://www.microsoft.com/downloads/details.aspx?FamilyID=ca802f38-0566-4ac4-8808-6515623c35c5

For Windows 2003 Server (X86)
http://www.microsoft.com/downloads/details.aspx?FamilyID=32b845ac-7681-468c-812b-2dcebdae9b40

For Windows 2003 Server (X64)
http://www.microsoft.com/downloads/details.aspx?FamilyID=7b866fb7-9bb7-4fce-b395-d0a4ee38a115

For Windows 2000
http://www.microsoft.com/downloads/details.aspx?FamilyID=3c6039f1-d84d-4294-8457-35aa8b4dcab8

Download and save somewhere.
Install in Safe Mode

Yes I had already done that

tonys
17/04/2009, 08:45
Does it show as installed in start>control panel>add/delete programs? If so try deleting then re-installing. Or (as 21CN suggests) if problems still persist mark as ignore for the future.

raceylady
17/04/2009, 08:51
Yes I did a Search for it and yes I do have it on my programmes somewhere. I think i will just click the box ignore this update.