Johnny
06/06/2009, 18:09
Frequent disconnections. Spoke to support this morning who raised a fault with BT.
BT decided in there wisdom there was no fault as internet was connected at the timethey were going to test ! It beggars belief !!!
When I first came to adsl24 I was hitting 4mb... now I have been capped at 2mb and lucky to hit 0.9mb today. Reason? I live too far away from exchange, although my neighbours enjoy fast speeds.
I spoke to support again today and they have raised this with BT (again). Do I need to raise a ticket again and again??
johnny
ps having problems posting this so apologies if posted twice...internet is crawling
BT decided in there wisdom there was no fault as internet was connected at the timethey were going to test ! It beggars belief !!!
When I first came to adsl24 I was hitting 4mb... now I have been capped at 2mb and lucky to hit 0.9mb today. Reason? I live too far away from exchange, although my neighbours enjoy fast speeds.
I spoke to support again today and they have raised this with BT (again). Do I need to raise a ticket again and again??
johnny
ps having problems posting this so apologies if posted twice...internet is crawling