PDA

View Full Version : C&W LLU confusion

gillmacca
16/11/2009, 07:54
I received your email (think it is a general email) about the new LLU service available.

When I log into my account it says:
At present your exchange does not have our C&W LLU equipment present and as such we are unable to offer you this additional service. To see if your exchange is enabled or has a go-live date, click here.

But when I search for my exchange (Toothill), it says it is live.

Am I missing something here?
IrnBru
16/11/2009, 08:17
Your exchange definately can get C&W.

http://samknows.com/broadband/exchange/SSTHL

Probably just a bad checker.
Mr Lazy
16/11/2009, 08:30
Mine says the same thing, I assume it's just an error on the My Account page
James
16/11/2009, 09:28
Fixed!
weeneil
16/11/2009, 19:31
I also got the LLU email and I'm not sure if I should move or not. What are the benefits of moving to LLU?

Thanks
Sam
16/11/2009, 19:35
Lower contention, no traffic management, ability to tweak SNR....
Gazanimal
16/11/2009, 19:36
You bypass BT profiles is the main thing. Usually cheaper, stable & unlimited downloads in a nutshell.
James
16/11/2009, 21:41
And fast :D
Gazanimal
16/11/2009, 22:34
And fast :D

Only marginally in my case, about 1-2mb up on my non-LLU connection.

Wish it was faster :(
weeneil
17/11/2009, 12:14
Thanks guys. I'm sold - Just about to request it.
James
17/11/2009, 18:04
Only marginally in my case, about 1-2mb up on my non-LLU connection.

Wish it was faster :(

That's the limit of your line though :)
gillmacca
21/11/2009, 16:18
I am disappointed that C & W LLU is now being offered free set-up, after I payed £46 last week.
That will teach me to rush into things.
James
21/11/2009, 17:09
gillmacca, If you raise a ticket magic things may happen, we're reasonable people you know ;)
gillmacca
21/11/2009, 23:40
gillmacca, If you raise a ticket magic things may happen, we're reasonable people you know ;)

I have raised one.
I know you are a great bunch of people.
How many company's actually communicate and listen to the customers...I mean REALLY listen....I know of only 2...DigiGuide and ADSL24.