View Full Version : Another new migration to ADSL24
cochise007
08/05/2007, 17:51
Big Hi to you all here, just came online about half hour ago since migrating from EFH, shame about 186k and their wonderful customer service...hmmm
Anyway glad to be onboard and hoping for good things here, one question is how long am i looking for my line andd connection speeds to be settling down. Initially i have actually dropped from a very stable 2 meg line with EFH to around 1.7 atm with ADSL. Any advice for a new recruit to a max line is grateful.
Rob
It will usually start another 10 day training period so the speed will vary in these first 10 days, but of you can post your router stats I'll glady help suggest if we can make an improvement :)
Welcome to ADSL24, cochise007.
Ircsum.
cochise007
08/05/2007, 18:05
James,
Cheers
I use an ADSL modem Samsung AHT-E310. Can i get the same sort of stats with that?
I don't think so - never heard of it to be honest :confused:
Welcome to ADSL24 cochise007,
yorkie.
cochise007
08/05/2007, 19:05
Old modem, may be time to update me thinks. Not even Samsung have the drivers online now:rolleyes:
Just got a 360 so not much chance of getting luck out of asking the mrs cap in hand....
cochise007
08/05/2007, 19:54
Hey Yorkie and ircsum
managed to locate the stuff in the driver folder i have tucked away. I have used some D/loading software i have and am getting the almost exact speed i was on a 2 meg capped line.
05/08/2007 - 19:52:58 - EVENT = PHYSICAL STATISTICS -
Upstream Output Power = -38 dBm
Upstream Noise Margin = +27.0 dB
Upstream Attenuation = 15.5 dB
Upstream Bits per Frame = 287
Upstream CRC Errors = 0
Upstream FEC Errors = 0
Upstream HEC Errors = 0
Downstream Noise Margin = +8.9 dB
Downstream Attenuation = 15.5 dB
Downstream Bits per Frame = 2276
Downstream CRC Errors = 0
Downstream FEC Errors = 15
Downstream HEC Errors = 0
Startup Attempts = 3
There is a shed load more on this, do i need to locate more?
http://www.speedtester.bt.com/ is returning :
Performance Tester was not able to find all the network details required for telephone number:01*********.
Please check that it is the correct telephone number for your service, and if not try again. If you believe it is the correct number for your service then please raise this as a fault with your service provider.
That BT error is because you've only just been migrated. It will just start working on it's own :)
Speeds will be around 2Meg initially as thats what BT set your profile to from the start.
James
cochise007
08/05/2007, 21:30
James,
Cheers for that. :)
tboorman
09/05/2007, 13:51
Welcome aboard cochise007.
PineappleJack
09/05/2007, 19:08
Hello good evening and welcome.
cochise007
10/05/2007, 15:54
Thanks for the kind hello's..
I am on my third day of connection now and very stable. I have managed to run the BT speedtester and received the following:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1831 kbps
This happened to a mate of mine who went with another enta net reseller recently. BT forgot to set the BRAS profile for him.
Is this looking the same for me?
You're pegged to a 2 Mbit profile, which isn't unusual. If it hasn't changed when the 10 days are up you'll need to open a ticket to get it sorted. Also you have interleaving on.
Ircsum.
cochise007
10/05/2007, 16:26
Howdoo Ircsum,
New to max etc, tried to read up on interleaving and most people confused on this. Basically you lose a notch of speed as a trade off for maintaining quality? Is this ISP controlled or Moden/router?
Yes, you trade 512kbits of synch speed (generally), and some latency (generally 9 ms) in return for stability. It's controlled by BT so, if you want it changed, you need to request this off the ISP who will forward the request to BT.
Ircsum.
I have logged this as a stuck profile with BT.
James
cochise007
14/05/2007, 17:42
Gets funnier this...
latest speed test
The IP address discovered on the network associated with your telephone number:01*********, did not match the one we have logged from this browser/connection. Please check your telephone number and try again. If problem persists please contact your CP.
?
cochise007
14/05/2007, 17:44
Hmmm must have been a glitch.
Still no profile change after a week :(
No really a glitch!
BT's sytem never ceases to amaze. Some stuck profiles we report are fixed in a day, others just keep bouncing around their internal fault system and no-one ever get's to do anything. We keep firing it back as a stuck BRAS profile to them and it does get sorted :)
James
cochise007
15/05/2007, 14:45
James,
Any movement on the stuck profile?
Cheers
Rob
[14-05-2007 20:15:58] 07 - Further Diagnostics Required - BT Investigating
is the latest we have
cochise007
15/05/2007, 21:12
Is that BT speak for the lads have gone for Doughnuts, will flick the switch when finished?;)
my stuck profile took about a week and a half to fix - when it was i have got nearly 800kb/s download!!
just keep at it - they'll do something eventually
cochise007
17/05/2007, 11:18
Tum de tum....Wish BT would get their finger out.
This is like being promised a new car and getting a Kia!! (sorry to all Kia owners)
cochise007
26/05/2007, 07:58
James,
Any progress update from BT on this, being a uSB modem i have had my PC for 5 days solid now and no movement on this profile.:confused:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1826 kbps
BT (insert angry emoticon here)
cochise007
28/05/2007, 14:32
Severley miffed and my old ISP the wonderful 186k are still billing me now! I love broadband.
cochise007
07/06/2007, 07:48
JAmes,
Nothing for a couple of days, what are BT saying?
cochise007
07/06/2007, 20:18
Will find out for you.
...
Still waiting for team leader to comment.
James
cochise007
19/06/2007, 19:25
James,
Finally after 6 weeks am i above 2meg. Newsleecher grabbing at just shy of 5meg. Lets hope that gets better over the coming week.
Thanks for eveything fella.
What a fight!!!
Rob
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