View Full Version : A week in. Whats the consensus?
After a shaky start due in total to some mess up at my end the speeds all week have been excellent. All p2p have been great. http is instant. I haven't noticed any disconnections and pings seem to be pretty good. The only fault has been the usage meter foul up.
What does everyone else think?
buster1967
08/02/2010, 01:38
Well bar my internet going off the other day a few times due to a fault near where i live it has been pretty much good, bar the obvious usage stats not working but hopefully this will be sorted soon.
Few location issues with the IP Range but other than that and the usage i deem the service faultless for me so far
Job done so far, had full speed since activation.
Throughput matching line speed and protocol independent. I've got my internet connection back. :)
A good move with only a couple of teething troubles which are being worked on or already resolved. Good job.
sharkymouth
08/02/2010, 08:58
For me, it feels like I made the jump from dial-up to broadband again :D
Delirirous Nomad
08/02/2010, 10:27
Wunderbar
rockcity
08/02/2010, 11:11
1st rate service just want the usage counter storted and my Enta refund :-)
multisync666
08/02/2010, 12:00
Best move I made well happy
Excellent so far. Much better :). Switching to ADSL2+ this week too so hopefully more improvements!
terrex72
08/02/2010, 12:54
well the only flaw i had with enternet was the throtteling, and that seems to have stopped so im very pleased.
speeds where good until yesterday afternoon. my profile now seems to be 6500kbps (it was 13500kbps) still good but strange how its dropped in half. :S
scotsmist
08/02/2010, 14:01
I'm happy with the move so far. Hoping James will take care of refunds rather than us all having to do it ourselves. The usage stats is a bit of inconvenience, but not my problem so to speak. Had two disconnects this week which is unusual but could be anything, I usually go months without needing to reboot my router.
Not having to use my peak allowance if I want full-line speeds for any downloads is good and I can schedule all others for after 8PM. In fact not having full line speed almost all the time is the most important reason why enta where really annoying me, in effect telling me what I could use my connection for. I don't expect full line speed all the time 24/7 but what I did have with enta until January last year is the service I do expect since I am only on an up to 8Mb connection. I always expect my full upload speed 24/7 no matter what I want to use it for.
Ping times are a little slower than with enta for me but I do not play games etc, so can live with the very slight difference. I haven't yet had time to fully utilise my connection, that would take a month or more, I haven't tried uploading to my servers yet which are located at different centres nor have I tried watching any streaming services but doubt I will be disappointed.
So far James has done very well as far as I am concerned.
Benjamin Harrison
08/02/2010, 15:00
Excellent. Getting full line speed whenever I've checked, no disconnections since activation, no issues with any usage types (p2p, streaming, etc) at all.
highlander317
08/02/2010, 15:44
No complaints here good speeds at all times of day or night unlike before.
cloudy73
08/02/2010, 17:46
Overall very happy indeed - a few dips on speed but nothing, let me say that again out loud - NOTHING like enta. ;) Line never drops below 6MB on downstream.
Very happy to be on MurphX
Thank James :cool:
steve7294
08/02/2010, 17:55
http://speed.io/pics/2928/4435/speed.io.png (http://www.speed.io)
Happy enough with that. Better than Obit.
buster1967
08/02/2010, 18:38
Still getting regular disconnections which i never had with Entanet so im hoping this is just teething troubles.
I too am getting disconnections!
Still getting regular disconnections which i never had with Entanet so im hoping this is just teething troubles.Well assuming that BT has fixed those power issues at your exchange properly, then its got to be something to do with the line.
I know you've posted some of your line stats in the other thread such as sync,
but the disconnections are most like related to the lines Attenuation and SNRMargin values.
Unfortunately line issues can be difficult when it comes to fault finding.
But post your full stats here, one of us on the forum should be able to spot anything obviously wrong with them.
Same for your disconnections Johnyf :)
davedudes
08/02/2010, 19:46
Seems to be ok, had 1 lost connection but besides that all good.
@Johnyf
Your DS ATTN & SNRM are virtually identical to my own - so you should be syncing quite bit higher than 4000kbps.
Those US stats look a bit odd though, and with the US SNR Margin at 6dB i'm suspecting that a local burst of line noise is causing the router to lose connection.
You would normally have a higher SNR Margin US than DS.
Have you tried another filter in case its gone a bit duff?
And what model Speedtouch router is that?
@Dae
Thanks for your help!
I just bought a new filter, about 4 days ago.
The Speedtouch is the 510v6....I have ordered another one which should arrive tomorrow with luck, just in case that was the problem!
My current profile is only about 1500kb but this is up and down like a yo-yo, especially with the disconnections and attempts at rewiring!
When I first went onto the Obit trial in Oct I regularly got between 3 -6mb, depending on time of day, this lasted until just after xmas when my profile dropped to about 1500 and this didn't move until the changeover, since when it has fluctuated.(I assume because of the disconnections)
I assume because of the disconnections
Yeah and the DLM will be renegotiating (i.e. re-syncing) each time probably,
should be syncing at 8128kbps really though with those DS stats.
(with Interleaving off of course).
And by rewiring do you mean just having wires 2 and 5 connected at the faceplate?
Basically the lower US SNR margin will mean that the US side is more susceptible to any interference from your end of the line, which could be caused by too many things to mention - from street lighting to neighbours electrical equipment and almost anything in between *shakes head*
Have been trying to track down a burst of REIN that very occasionally knocks my line out for the best part of a year.
And If all else fails a BT iPlate might help as it has an RF choke as well as the bell wire filter.
I have ordered another one which should arrive tomorrow with luck
Same model? it does have a broadcom chipset already which should be good, same model chipset as the 834GT I'm using IIRC.
I've had just 2 & 5 connected for some months now.
Unfortunately I have on old style Master Socket which Im sure doesn't help. I'm afraid I have to say that I lack the confidence to fit a new one myself and a BT visit is well out of the question.
The rewiring I did was to run the router directly to the filter on the Master Socket, previously it was connected to an extension!.
buster1967
08/02/2010, 21:06
Nothing wrong with my line because not long ago BT were out fixing the line which was frayed outside.
ADSL Link Downstream Upstream
Connection Speed 8128 kbps 832 kbps
Line Attenuation 7.0 db 6.0 db
Noise Margin 10.5 db 10.0 db
Dont know if its these stats your after or not but here they are.
Dont know if its these stats your after or not but here they are.
Nope, your right - if they don't vary - they look very good .. pretty darn close to the exchange too.
Certainly nothing obviously wrong, so are you maybe getting loss of session rather than loss of actual connection. i.e. the session is dropping with ADSL24/Murphx rather than the router re-syncing.
How often is the session dropping?
buster1967
08/02/2010, 21:30
I think you are correct Dae because even though i cant view any sites i can still use my torrents.
Does that mean a loss of session because it is happening once or twice a day. James said BT told him that a power fault was on the Stanley/Greencroft exchanges but those are not my exchange but its not far away from my exchange so im wondering if that has been fixed.
bogstandard
08/02/2010, 21:48
The router appears to find the static IP address a lot quicker. Speed wise there's nothing in it and havent seen a general increase.
The line touch wood seems to be a little more stable but again, that wasnt an issue for me on Enta.
Unfortunately I have on old style Master Socket which Im sure doesn't help. I'm afraid I have to say that I lack the confidence to fit a new one myself and a BT visit is well out of the question.
No iPlate option for you then, will only fit NTE-5 style master sockets :(
And BT Openreach would charge the full £125 callout to replace the socket.
Fitting a newer master socket is actually fairly easy, but BT would probably get (legally) annoyed if they came to a fault callout because the customer had been replacing something that is technically part of their network equipment - so according to the contract EU's aren't allowed to touch it - but plenty do, or get their sparky to do so ;)
And obviously BT don't want customers changing their sockets when the callout is £125 a pop.
You might find a local telecom engineer who'd change the socket for less than BT's callout charge - they tend to be ex-BT bods.
Otherwise you'll have to wait until you need an actual engineer callout for a confirmed network fault (i.e. very noisy line, line down etc ), in most case's the engineer would swap out the old socket for a new type.
Everything seems to be working here at the moment and I'm currently back to my 2009 speeds so for the moment I'm a happy bunny.
Managed to get a BT engineer called out who turned up at 9am on Saturday morning! After coffee and biscuits were consumed he fitted an NTE5 box and re-wired the LJU4 box. He did mutter something about the fact that they had been having problems at the exchange, but after he left I re-synched the line at I got my old speeds back.
The engineer didn't seem to think I'd get more than 1Mb but my connection went back to it's best 2009 speed of 2.3Mb. My SNR margin dropped from 15.5 back down to 6.0 and the connection has been stable so far. I'm keeping my fingers crossed.
I think you are correct Dae because even though i cant view any sites i can still use my torrents.
Does that mean a loss of session because it is happening once or twice a day.
A loss of session - between you & the ISP's radius server, rather than the router physically dropping the connection between you, the BT network and the ISP - would still result in no traffic at all until the connection came back up though, do you think that the page(s) might just be timing out .. you can sometimes get pages timeout or falling over if your MTU values aren't quite right.
Might be worth trying another value, Murphx should like 1478 for MTU from testing I did when I originally moved over from Enta - although it is the value I had set for Enta anyway.
James said BT told him that a power fault was on the Stanley/Greencroft exchanges but those are not my exchange but its not far away from my exchange so im wondering if that has been fixed.
I guess that would depend on exactly how/if the exchanges involved are interconnected, or if they are connected to the BT backbone at different points.
Otherwise you'll have to wait until you need an actual engineer callout for a confirmed network fault (i.e. very noisy line, line down etc ), in most case's the engineer would swap out the old socket for a new type.
That's what happened to me. I managed to convince ADSL24 that my disconnections were not due to my faulty equipment and that I suspected something was wrong with the line.
BT Openreach engineer called out, takes one look at dodgy cable leading up to the LJU4 master socket and decides to replace it with an NTE5 box. It's one of the newer Openreach branded ones so has the i-plate filter built in but I'm probably going to get an ADSL Nation faceplate once I'm satisfied that everything's bedded in.
but I'm probably going to get an ADSL Nation faceplate
Certainly gets rid of unsightly filters hanging out of the socket. :)
Good as gold here, nearly 7Mb all the time.
buster1967
11/02/2010, 01:20
Even though the speeds are fine im still getting timed out on sites even samknows.com its timing out.
I think there was some planned maintenance last night.
Well speeds and ping have been great, get the odd sites timeout but overall seems great so far :D
So far line speed and quality top notch, some timeouts as has been said might change from the default dns to see if it improves.....but overall cant fault it.
will be interesting to see what happens if anything when everyone else moves over :)
last weekend was the first in a long time i have had a service........long may it last...
rockcity
12/02/2010, 07:47
Still seems fine here. It will be intersting to see if the network stands up when the whole of ADSL24 'arrive'...
They have many many thousdands of end users so I can't expect ADSL24 customer base creating a massive problem for them. We've been 100% happy with their words to date, which tell me there should be no crazy bandwidth issues like with Enta
paulbacon
12/02/2010, 18:01
Even so James, when other ISPs are offering Murphx 50GB monthly limit, and alot of your users go over that in a couple of weekends, makes you wonder
Are ADSL24 the only reseller of Murphx that are on an unlimited offpeak package?
fishyghost
13/02/2010, 15:28
No Unlimited off-peak is pretty standard for MurphX resellers.
No Unlimited off-peak is pretty standard for MurphX resellers.
On the ADSLmax side your spot on - of the one other ISP that I know of offering peak/off-peak there is a 100GB cap, only the C&W LLU side offers unlimited usage.
staticshock
13/02/2010, 22:08
Wunderbar
Your name is unusual used to have Clan buddy with the same :o
No Unlimited off-peak is pretty standard for MurphX resellers.
Incorrect, only we have the unlimited off-peak on any day/weekend :)
I think it's even better than when i first joined before Enta started messing about. I'm very happy so far. Just miss my daily email telling me my useage. I am assuming that the useage Stats page in my account is just showing how much of my monthly 30GB Allowance i've used ?
rockcity
14/02/2010, 06:19
Incorrect, only we have the unlimited off-peak on any day/weekend :)
I think this is a one of the major selling points for you James.
Almost 2 in weeks here and the service has been reliable and snappy with low latency. Very pleased indeed so far apart from the lack of peak usage history issue.
No xx% allowance used mail received yet however has anyone else had it?
No usage email yet as we're still developing that feature :) We want to make sure the My account page usage is correct first...
James
Second month in and it's all gravy as they say. Averaging a 7.4 - 7.6Mb connection all day and night.
the-bruce
09/03/2010, 19:23
Yep very good here also :D
Brucey
xxxxx
multisync666
09/03/2010, 20:42
all fine and dandy
Murphx are the best ISP I've ever been with (although against BT, AOL and Enta it isn't saying all that much :D )
Better praise would be saying that my slowest speed test so far has been 6.5 Mb/s \o/ I'm still really happy with it.
Benjamin Harrison
10/03/2010, 19:38
Still excellent for me!
had full speed 24/7 (as far as i can tell anyway :D) since activation on feb 1st
So far excellent, 3993 kbps on a 4000 kbps profile
http://i615.photobucket.com/albums/tt233/weezer_photo/test1003.png
Sillothian
16/03/2010, 11:06
Moved over to Murphx this morning and all is working as it should. I actually had no speed problems with Entanet and I'm still getting the same excellent connection on Murphx :)
http://www.speedtest.net/result/750396849.png (http://www.speedtest.net)
Moved over last week, no problems there, had to get auto interleaving turned off, this was painless and done in less than 24hrs.
line stats:-
Channel: FAST, Upstream rate = 832 Kbps, Downstream rate = 8128 Kbps
Down Up
SNR (dB): 5.9 11.0
Attn(dB): 39.0 23.0
Pwr(dBm): 19.8 11.9
Max(Kbps): 8672 1088
Rate (Kbps): 8128 832
IP Profile - 7150 Kbps
Average ping to bbc site 21ms
Speed test in the afteroon:-
http://www.speedtest.net/result/750645261.png (http://www.speedtest.net)
lol, do i need to say anymore :)
I'm very happy. I'm always able to max my line (1.5Mb/s :P) and have never had a ping above 35ms (interleaving enabled). My line has been synced for over twelve days (my previous PlusNet connection tended to resync every 2-3 days with interleaving enabled).
My experience is that for me Enta was consistently good and I rarely checked speeds. Since the changeover I have sensed a slow down, pages taking a lot longer to load and seeing "waiting for..." in the bottom of my browser. I find myself frequenting the BTspeedtest daily. Measured speeds show a considerable variation.
For example: with an IP Profile of 7150kbps I have recorded a high of 6684kbps and a low of 2617kbps and various speeds in between the two. A greater spread than I measured with Enta which was generally around 6000kbps +/- 500kbps.
So far not impressed. Will I stay? Unless things improve - doubtful.
My usage record shot up alarmingly in the first few days but seems to have settled down to what I used with Enta.
My experience is that for me Enta was consistently good and I rarely checked speeds. Since the changeover I have sensed a slow down, pages taking a lot longer to load and seeing "waiting for...".
I second that. Plus, there is a large delay when initially fetching pages and then constantly pressing F5 sometimes is wearing a bit thin. There has been a slow down since switching. I'm reluctant of requesting a Mac, but its something I may have to consider soon.
HangTime
17/03/2010, 00:45
Not impressed so far.
Ping times slightly higher than entanet, plus very sporadic bursts of high latency (>100ms), browsing many sites is slow, and video streaming over the web is impossible.
Download speeds are fine but then entanet was fine the past 2 months for me anyway.
It's currently 00:45am and youtube takes about a minute to load, compared to maybe a couple of seconds on a normal connection. Then you click on a video, maybe another 5-10s to load. It's actually pretty much unbearable, I'd probably be better off visiting some sites on my mobile phone.
Shame really as I never wanted to leave entanet anyway, still, I guess that's the risk I took signing up to a reseller.
hmm seems the people who had great entanet connections now have rubbish murphx connections.. and the people who suffered with crap entanet connections now have fantastic speeds on murphx.lol. i wonder if its to do with certain exchanges. some may be better for entanet while others are better for murphx... having suffered badly with sub dialup speeds on entanet for 2months switching to murphx was a relief.
@hangtime... theres a known problem tonight thats affecting a lot of ISPs not just murphx... hopefully BT will sort it tonight..
Well just changed over,and after messing around having to reboot my netgear router it all seems fine so far.Time will tell I suppose!
http://www.speedtest.net/result/751439402.png (http://www.speedtest.net)
Although: I was under the impression that the payment would be by direct debit,and now find that adsl24 attempted to take the money off my internet only card,which I didn't have a balance on,so now have to sort that out!
I set up the DD for a reason,and its ridiculous that the payment was not taken that way.Is it going to be by card every month now,or is it possible,being 2010 and all,that DD's will work in future?
theres at least 3 threads about the first payment lol. first payment is always by card...then the rest are directdebit. you have to set up a new dd on your billing page if you havent done so already as youre paying murphx not entanet now. make sure you cancel the old entanet DD, it should be done automatically but best to make sure and do it your end aswell..
New DD was set up a few weeks ago.Of course,the DD link says this now on the billing page:
Direct Debit Setup
''We are currently making changes to this online signup procedure. Please check back soon.''
Won't cancel enta DD until any refunds due are received.
Something's gone pear shaped, speeds have been quite poor of late. I used to get around 6.5Mb/s.
http://www.speedtest.net/result/761636289.png (http://www.speedtest.net)
Vulthoom
29/03/2010, 01:16
Definitely slower than Enternet so far. Not hugely impressed.
segedunum
29/03/2010, 17:59
Is anyone having trouble with lag and latency? Download speeds appear OK, but there seems to be a time delay between an interaction and the response. You can see it when you SSH into anything.
My speeds are getting worse.I lost 1 MBP/S download speed with the changeover from enta to murphx,and now another 1 MBP/s has disappeared.
I thought murphx was supposed to be better?
http://www.speedtest.net/result/765819385.png (http://www.speedtest.net)
Parkhead
30/03/2010, 14:30
I've lost 5 MBP/S since the changeover and there is no sign of it coming back or getting any better. I'm seriously considering jumping ship because things have not improved they are getting steadily worse.
My speeds are better however I have random connection drop outs and often have to reboot router 1-2 times per week at least.
ADSL Link Downstream Upstream
Connection Speed 6301 kbps 1000 kbps
Line Attenuation 38 db 11 db
Noise Margin 6 db 5 db
http://www.speedtest.net/result/771551989.png (http://www.speedtest.net)
scotsmist
04/04/2010, 19:30
My speeds are better however I have random connection drop outs and often have to reboot router 1-2 times per week at least.
ADSL Link Downstream Upstream
Connection Speed 6301 kbps 1000 kbps
Line Attenuation 38 db 11 db
Noise Margin 6 db 5 db
http://www.speedtest.net/result/771551989.png (http://www.speedtest.net)
I am having to now reboot my router at least once a week since the changeover.
jimwillsher
04/04/2010, 20:08
My router seems to remain connected:
Cisco877#sh caller
Active Idle
Line User Service Time Time
vty 2 root VTY 00:00:13 00:00:00
Vi3 <unknown phone number> \
PPPoATM 1w4d 00:00:00
Cisco877#
However I do get a lot of "blank pages" in IE (which I didn't before on Enta), all of which are resolved via F5, and get a lot of notfications from Outlook to say that it's lost connection with Exchange (hosted in Belgium) which again, never happened before. Exchange loses connection and reconnects within a couple of seconds. So I never get disconnected per se, but I do lose contact with the world for a brief moment several times each day.
Jim
we have now almost given up with Xbox live, previously on Enta Forza3 was mostly playable, now with the changeover to Murphx on line game play is all but unuseable which does make me angry as myself and the kids have XBox live accounts that can barely be used, the worst times we are finding are from 9pm, the last test i carried out after 9 pm showed around a 1.2mb connection and god help Xbox live if an email arrives or the wife decides to Farmville :s
James and the crew are the best there is no doubt and the free Hosting is also brilliant and relaible, i even advertise ADSL24 on my web sites BUT our connection is now so poor, as much as i sincerely hate to say it, i am being forced to look elsewhere for our ADSL
More hasstle and a journey into the unknown yet again but what choice do i have ??:(
Same problems here keeps droping conection one or twice a day am now looking for another isp as the standards here are droping
seekdestroy
05/04/2010, 15:01
zane have u opened a ticket? im sure they will be happy to help, they dont officially provide support on these forums anymore.
I to am looking at other ISP's but really don't want to leave ADSL24 as the customer service is excellent and well worth the extra £5-6 over major suppliers if the Murphx swap improves in reliability...and quickly!
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