PDA

View Full Version : Support Telephone Number


bertie
27/02/2010, 08:15
Hi,
Does anyone know the support number??
I have been trying the numbers that I know and they are coming back either with a strange noise or the disconnected tone.

My connection via the router has been fine but a few times have been unable to connect. Now my connection speed has dropped to 6208 but my profile via BT is now set at 500kbs!!! I connect via a BT faceplate and there has been no changes.

I have sent a ticket but was trying to reach support via phone.

I do not wish to move but may move to Virgin if there is no chance of improvement.

Any help guys? especially with the support number

Thanks

Bertie

James
27/02/2010, 09:37
Same number as normal, 01457 6000 25 choose ADSL support > Murphx

They won't be able to help with a profile issue really as this is all automated by BT. If your SYNC speed has gone back up by that much the profile will also do so within 24hrs.