View Full Version : Anyone else having slow browsing
buster1967
10/03/2010, 03:40
Only started to happen as its been great previously. As its so late i would have thought it would be quicker than through the day.
buster1967
11/03/2010, 04:12
Speeds seem fine but web browsing its a pile of crap. Think i will open a ticket.
@buster1967
I thinks its going to be a local issue if your throughput is fine and only browsing is affected.
Which browser(s) are you using?
Are you on the standard DNS servers? (i.e automatically assigned, or are they manually assigned?)
And have you tried a different MTU value? that can sometime cause web pages to timeout.
is the web browsing crap all the time or just when youre downloading?? maybe slow down your downloads to 90% of your speed so you leave a bit for the web browsing. if its all the time even when your not downloading then obviously try another web browser just to elimanate that from the equation.
if youve already tried both of those then the one other thing you can try is change the primary DNS. i seem to remember ages ago james recommened a free third party DNS server rather than the adsl24 one. it made web browsing much faster. i think it was called "openDNS"
if you've already tried both of those then the one other thing you can try is change the primary DNS
If Buster is using the automatically assigned addresses then it should be fine as we're using the same DNS servers .. I was wondering if maybe the wrong DNS settings are in use - i.e. still using the Enta ones, its a bit of a blind stab in the dark but def worth checking
Could be worth flushing the DNS cache on the machine too, just in case something has got messed up.
Out of curiosity Buster, what dns do you use ie is it the supplied murphx ones and what browser do you use.
I have noticed some infrequent slow periods but there seems to be no pattern to them as yet they just come and go. I at present use firefox and murphx dns.If the problem persists i may try some other combinations.
surfer_chick
11/03/2010, 13:43
Having chronic speed/connection problems this morning but it could be Safari rather than internet. Not done anything to rule out possible causes .... yet!
I will do shortly though as it's starting to drive me up the wall lol
buster1967
11/03/2010, 18:49
Im using Firefox and tried to change the DNS that i was told to put in by the Admin but i couldnt connect to the internet then so i have had to revert back to using the Get Automatically From ISP.
paulbacon
12/03/2010, 11:06
94.30.127.100
62.69.62.7
Thats what DNS im on atm. The 94.30.127.100 is a strange one and i dont always get put on it
The standard ones for MurphX should be:
62.69.62.6 - ns.murphx.net
62.69.62.7 - ns1.murphx.net
But 94.30.127.100 resolves to dnscache1.uan.the.uk.murphx.net and seems to bounce around Murphx's network across several routers before reaching its destination.
:edit:
Unsurprisingly 94.30.127.101 resolves to dnscache2 and also takes a route across 2 LNS gateways several core routers and one that I can't identify but that I'm guessing is an internal switch by its resolved address.
(don't quote me on that last one, not knowing murphx's internal naming scheme ;))
The direct route to the actual DNS server(s) would be the preferred one(s) I should think :)
paulbacon
12/03/2010, 13:42
So why does my router sometimes pick up the 94.30.127.100 dns?
tboorman
14/03/2010, 18:08
IMHO, you're much better off using OpenDNS instead of any ISP's own DNS servers.
So why does my router sometimes pick up the 94.30.127.100 dns
Who knows, it must be getting assigned by the MurphX network for some reason, but it can't be the optimal setting...
Hi!
Yes, since changing over to Murphx on 10th March, getting very erratic speeds and very slow browsing. Synch rates are up and when it's good, it's very, very good, but getting a lot of slow downs, and timing out of web pages loading etc. Most odd. Hope it improves soon.
Mal :(
same here on LLU - odd dns address and erratic web page loading.
So I retired my old linksys ag421v2 router and got a netgear dg834v4 which seemed fine (except for it not connecting right when first installing it), but it has been up since saturday afternoon/evening and browsing has seemed ok, no issues with web pages, youtube etc.
However, now the only game I play online (COD2) now refuses to work - pings are 200+ on uk servers (previously 30-50) get booted out of servers more or less immediately. Usually as a result of packet loss or corruption.
Plus the net has dropped several times tonight (like it did on the first day of the new router & like it used to with my old router) - said it was connected, but was throwing up a chap error on the 'test internet' screen. All the lights are on, but nobody's home. I'm using the web now, but the router seems to think there's no ip/subnet mask/gateway ip/dns.
I've noticed DHCP (DHCPNACK) errors and warnings in the event viewer a lot over the last couple of days.
The IP address lease 192.168.***.*** for the Network Card with network address *long number* has been denied by the DHCP server 192.168.***.*** (The DHCP Server sent a DHCPNACK message).
I'm not entirely convinced that this is not user error where the router is concerned, but I'm sure everything is as it should be, setting wise.
Here's a quick lookup of the game server address I was trying to get to.
>tracert 217.146.93.39
Tracing route to Service.alpha-networks.co.uk [217.146.93.39]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.***.***
2 23 ms 24 ms 23 ms lns3.uan.thn.uk.murphx.net [89.145.254.71]
3 22 ms 22 ms 22 ms uan-er1.uan.thn.uk.murphx.net [89.145.254.65]
4 22 ms 23 ms 21 ms ge2-7-1.cr2.core.thn.uk.murphx.net [89.145.254.1
73]
5 22 ms 22 ms 22 ms ge0-1-1.pr1.core.thn.uk.murphx.net [89.145.254.1
54]
6 59 ms 25 ms 63 ms linx.killercreation.co.uk [195.66.225.123]
7 27 ms 27 ms 26 ms 217.146.94.6 [217.146.94.6]
8 27 ms 27 ms 26 ms Service.alpha-networks.co.uk [217.146.93.39]
Trace complete.
>pathping 217.146.93.39
Tracing route to Service.alpha-networks.co.uk [217.146.93.39]
over a maximum of 30 hops:
0 ******** [192.168.***.***]
1 192.168.***.***
2 lns1.uan.thn.uk.murphx.net [89.145.254.69]
3 uan-er1.uan.thn.uk.murphx.net [89.145.254.65]
4 ge2-7-1.cr2.core.thn.uk.murphx.net [89.145.254.173]
5 ge0-1-1.pr1.core.thn.uk.murphx.net [89.145.254.154]
6 linx.killercreation.co.uk [195.66.225.123]
7 217.146.94.6 [217.146.94.6]
8 Service.alpha-networks.co.uk [217.146.93.39]
Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ******** [192.168.***.***]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.***.***
0/ 100 = 0% |
2 23ms 0/ 100 = 0% 0/ 100 = 0% lns1.uan.thn.uk.murphx.net [89.145
.254.69]
0/ 100 = 0% |
3 21ms 0/ 100 = 0% 0/ 100 = 0% uan-er1.uan.thn.uk.murphx.net [89.
145.254.65]
0/ 100 = 0% |
4 21ms 0/ 100 = 0% 0/ 100 = 0% ge2-7-1.cr2.core.thn.uk.murphx.net
[89.145.254.173]
0/ 100 = 0% |
5 23ms 1/ 100 = 1% 1/ 100 = 1% ge0-1-1.pr1.core.thn.uk.murphx.net
[89.145.254.154]
0/ 100 = 0% |
6 29ms 0/ 100 = 0% 0/ 100 = 0% linx.killercreation.co.uk [195.66.
225.123]
0/ 100 = 0% |
7 26ms 1/ 100 = 1% 1/ 100 = 1% 217.146.94.6 [217.146.94.6]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% Service.alpha-networks.co.uk [217.
146.93.39]
Trace complete.
http://img169.imageshack.us/img169/2042/statrc.jpg
http://www.speedtest.net/result/749934997.png (http://www.speedtest.net)
none of that seems too bad :s except the WAN figures maybe (though currently they are showing in the hundreds)
TBH this is getting up my nose a bit :p but I am not going to admit defeat just yet. Have considered formatting the pc - new mobo drivers and all of that. The only other thing to happen on sunday was windows update causing BSOD. Fortunately I was able to boot back into safe mode and my contingency system restore point (shakes fist @ windows update).
I can only think that the problem with COD2 must have something to do with the router; even though my old ag421v2 disconnected a fair bit, I could at least get online and play, but this new one is not delivering the goods.
I've tried portforwarding to a static ip of the appropriate TCP/UDP ports, I've even turned off the router firewall entirely to see if there's a decent connection to be had.
Something is going wrong somewhere, for certain. Other online games seem to have trouble too. Are there any router diagnostic things I could do to explore this further at my end?
EDIT: plugged my old router back in and there's no COD2 disconnections or packet loss. Must be something about the new netgear router that I've not set right. It's all a bit odd :s
Extermin8or
16/03/2010, 00:41
Last night browsing was utter pants for me and download speed was very irratic too, but according to my usage page I haven't downloaded anything anyway....Lol.....:p
slow would be an understatement on smurphx......
Extermin8or
16/03/2010, 00:55
It's a bag of B****x this morning too.....:cool:
Yep pretty much the same here, apart from the various sites I cant get too, browsing the web is very slow and the speedtests I have done show the speed all over the place, pity really as enta had been ok for me the last month or so,might end up migrating back if this carries on.
<snip>
Must be something about the new netgear router that I've not set right. It's all a bit odd
Might it be the firmware? The DGTeam firmware (http://dgteam.ilbello.com/) may be the way to go, but don't do it without backing up your old firmware and configuration in case of emergencies, and if you're not confident, remember - DON'T DO IT!!!
Don't say I didn't warn you!
:D
Ah this is not filling me with confidence for my changeover on the 17th!
I have no problems wih enta,so will not be impressed if my internet crawls on murphhx!
after messing with some settings mentioned here:
http://forum1.netgear.com/showthread.php?t=28310
http://www.daniweb.com/forums/thread8111.html
With no success with either changing SPI setting or Respond To Ping on Internet Port.
So I had a shufty at the router logs:
Tue, 2010-03-16 08:16:10 - UDP Packet - Source:217.146.93.39,28960 Destination:192.168.***.***,28960 - [DOS]
And guess what? If I Disable Port Scan & DOS Protection in the WAN Setup Page, everything runs as it's supposed to - ping issue with COD2 solved.
Now I'm sure that port scanning and dos protection is fairly important, and turning it off is more or less opening your router to the world?
I am still getting the same problem with the router thinking it's connected/not connected even when I'm using the connection. Also my session logs and login history from my account settings page with ADSL24 are, well... have a look:
http://img385.imageshack.us/img385/7757/logsandlogin.th.jpg (http://img385.imageshack.us/i/logsandlogin.jpg/)
So, victory! but defeat also :(
paulbacon
16/03/2010, 09:09
I got really slow web speeds for about a week, not long after migrating. Now tho it appears fine
seems like disappearing down the rabit hole :)
Whist searching with google for dos/port scan disabling, look what I found at the bottom of the third page of results:
http://adsl24.co.uk/forum/archive/index.php/t-7339.html
Could be an explanation to the DHCP error I keep getting and it mentions switching off DOS & Port scanning protection.
/twilight zone music
:p
Spaceboy
16/03/2010, 22:56
mine's crawling here tonight.
paulbacon
16/03/2010, 23:02
Ive got packet loss and slow speeds this past hour. Must be a problem?
Facebook refuses to load and these forums are slow
I think my connection has reverted to dial-up @ moment :(
I shall be patient...........
Several sites like google are crawling tonight for me on Murphx LLU
Also very slow here just changed over today (16th) half the sites I visit are just sitting there saying connecting , not a good start ......
philukxp
16/03/2010, 23:05
Same here, all the promises of the previous month were a waste of time since changing over my internet browsing is often reduced to a crawl. Cannot acess speedtest for a reading and all gmail mail is slow
bennett69
16/03/2010, 23:05
Looks like a general fault, mine is crawling also tonight. Not had any problems up until tonight.
Mine's screwed tonight too but only to some servers...
C:\Users\Martin>tracert google.co.uk
Tracing route to google.co.uk [216.239.59.105]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 24 ms 24 ms 24 ms lns2.uan.the.uk.murphx.net [94.30.127.73]
3 30 ms 25 ms 24 ms er1.uan.the.uk.murphx.net [94.30.127.65]
4 27 ms 26 ms 27 ms ge2-6-1.cr2.core.the.uk.murphx.net [94.30.127.23
3]
5 26 ms 24 ms 27 ms ge0-1-1.pr1.core.the.uk.murphx.net [94.30.127.21
8]
6 25 ms 28 ms 39 ms 195.66.224.125
7 * * * Request timed out.
8 37 ms 40 ms 36 ms 209.85.251.190
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * 36 ms 41 ms 216.239.59.105
Trace complete.
C:\Users\Martin>
paulbacon
16/03/2010, 23:07
Anyone care to test the Murphx support number out ;)
Gremlinx
16/03/2010, 23:09
These speeds are a disgrace tonight, a lot of sites won't even load!
Since transferring over to Murphx mines become slower aswell, especially today.
Some web pages dont load at all either.
These speeds are a disgrace tonight, a lot of sites won't even load!
Same here. Router is connected at 7618 or something like that, but hardly any webpages load.
Today is my first day of my new connection :(
Hmmm.......I migrated today too. I hope it's just a wee glitchy & things improve pretty soon. Reading all your posts regarding "DNS this" and "server that" or other such stuff is very scary to a normal human being like me ( I use "human" in the loosest possible terms of course ;) ) .
I buy car. I put in fuel. I read manual. I drive. Car go wrong. Man/woman @ car dealer fix car. I happy.
I buy internet access. I supply hardware & electricity. Internet go wrong. I don't want become grease monkey.
sjmorgan
16/03/2010, 23:24
Not even a fortnight in and already problems. Awesome.
I've been on Murphx LLU for a few months and most of the time browsing and internet use overall has been fine, so hopefully this is just a temporary glitch and not because all the new sign ups have overwhelmed the service ;)
i have just tried to race online with a couple of mates using the Xbox , forget about it , the connection is so slow its a waste of time so i gave up , nothing is downloading anywhere and no updates are currently available for anything.
so i tried a speed test just now and gave up , i couldnt even load a speetest page ... tbh the speeds with murphx are exactly the same as entanet here, my router says i should connect at just over 6 meg , speedtest if it ever loads says i am getting about 3 meg and we are just fed up , we have no issues with the likes of filters or routers and i am convinced it is our actual copper that is effed somewhere between us and the exchange and there is nothing i can do to get anyone to look at it or even give a shyt oh and the xchange is about a mile away so i am not exactly in the middle of nowhere
fed up fed up fed up , i am sick and tired of testing with Bt test results and speedtest results and different ISP suppliers , it makes not a jot of difference to us , if its crap , its crap and boy do we have crap
paulbacon
16/03/2010, 23:27
Be nice if James could update the Service Outage link so that it displays Murphx NOC. Most users are on Murphx now anyway
There's no point worrying about your connection - this is much further down the line and a widespread issue.
What's been going on? Many sites slowed to a crawl in the past half hour, but now seem to be back - what's been the problem?
Spoke too soon - its crap again - off to bed and see if it's sorted in the morning.
paulbacon
16/03/2010, 23:36
Still not right. Some sites are fine others are broke still
diffinking
16/03/2010, 23:49
maybe time for a mac code i think , just rung murphx but they said they dont deal with the end user , only the reseller . so balls to that
paulbacon
16/03/2010, 23:52
Thought James told us they would talk to the end user?
fishyghost
16/03/2010, 23:52
James - This is a issue that seriously needs to be looked into.
It's not bandwidth it's just getting the damned response and the connection going. It's like the packets are being held up somewhere.
Belgarion
16/03/2010, 23:53
Been having exactly the same problem for 2 days, and it's severely cutting into the main things I'm online for.
No official word on this doesn't exactly fill me with confidence either.
At least is not just me having terrible browsing. all I want is a reliable net connection with the speed that I had 2 and a half weeks ago, not something that is half the speed and feels like browsing through treacle.
Bring back entanet.
fishyghost
16/03/2010, 23:54
I don't think this issue is to stay guys, so give James a chance.
diffinking
16/03/2010, 23:55
08700 349 100 this is the murphx number , if someone wants to try and get further than i did
a chance mate ? browsing for the last week has been terrible , sites not responding + hanging , if we were to pay our bills like the service we are provided , we would be cut off ,
paulbacon
16/03/2010, 23:55
Just say your James ;)
Belgarion
16/03/2010, 23:56
Bring back entanet.
No.. seriously, no.
:P
Don't you have to call the normal adsl24 support number and be put through by that? It'll probably be displayed different or go to a different team at murphx's end. 01457 6000 25.
philukxp
17/03/2010, 00:00
I'm afraid I personnally don't believe there is a James now not since the old forum was disbanded, up until then we all had a great service
paulbacon
17/03/2010, 00:01
Rung them
Nice guy gave alot of info. its a nationwide issue in London (not just effecting adsl24/murphx) that is due to be resolved in the next few hours
paulbacon
17/03/2010, 00:02
He did say people on dynamic IP if you reboot your router you may get put on a different routing network to bypass it
Spaceboy
17/03/2010, 00:03
I was told it was a nationwide problem (not just murphx) that would be sorted within the next hour. hmmm
paulbacon
17/03/2010, 00:05
Think this thread is having 2 different issues talked about
1) This problem just tonight
2) General slow browsing for some for the past few days
No.. seriously, no.
:P
Enta worked for me, not like this Murphx, had 2 weeks of sub dialup speeds when transferred over, had to reconnect about 5-6 times a day all because the interleave was removed in the crossover. My speed is 1/2 what I had before, and now websites timing out. it is getting beyond a joke to be honest. It is currently taking about 30 seconds to even use google. just took me EIGHT attempts to download some documents.
I shall give it to the end of the month, then MAC for me I think. ADSL24 have been very good, but if they cannot deliver for me now, time to be a rat and jump ship.
philukxp
17/03/2010, 00:12
As paulbacon and spaceboy have said according to murphx it is a global issue, the guy seemed to be clued up, but still does not explain the longer issue of slow web browsing which a lot of us are experiencing
I am having these slow browsing speeds too. My connection is generally inferior on Murphx compared to the previous Entanet one. Sometimes its the same as Entanet or abit slower but other times there are really high pings and really slow browsing speeds. I'm not happy overall.
I am also having these dreadful speeds when browsing and such, takes 30 seconds for any website to load, I've tried various DNS servers including the default ones my connection resolves with upon connecting via the router, no joy with either... It's slow, full stop.
What is the problem?
I'm not a happy overall.
Well, maybe you should just be an apron then.
Well it made me laugh..... a wee bit.
Just trying to inject some humour into a stressful thread.
No offence meant.
I think the Chinese/Russian/ Nigerian government may have a hand in this.
That's my conspiracy theory.
Be patient mon amis, be patient, I'm sure this will all be resolved asap.
What is the problem?
As usual, the problem is lack of information and updated status.
Just think, "Why am I in this queue on the M25 has there been an accident?" etc. Don't you just love it when you get to the locus of the incident and there is no evidence of anything to explain the hold-up and you have no way of finding out what caused the delay?
Until we are informed there is little point speculating.
All will be revealed in the fullness of time.
Our lives revolve around speed and access to information. Hell, it would do us good to have a period of inactivity. Perhaps take a walk in the park/country/town/ go to pub/ feed the ducks.
LOL Typo!
No offence taken.. We all need humour! ;-)
I'm just soooooooooooo tired!
Well, maybe you should just be an apron then.
Well it made me laugh..... a wee bit.
Just trying to inject some humour into a stressful thread.
No offence meant.
I think the Chinese/Russian/ Nigerian government may have a hand in this.
That's my conspiracy theory.
Be patient mon amis, be patient, I'm sure this will all be resolved asap.
WitchHouse
17/03/2010, 01:13
my browsing speeds tonight are very slow. Some pages open ok, others seem to take forever. :-/.... Whats happened?
ronjones
17/03/2010, 01:19
I thought it was something wrong with the router/PC before I popped in here! All pages are slooooowwww to load, and same with IE8 or FF3.6. The Router and PC have both been reboted, and I even reduced the tweak on the SNR to try to help with the page loads, but no effect. It only seems to affect web pages - all the POP3 e-mail accounts download fast, newsgroups flat out at 530K (sync is 5440). Very Odd. Hope they fix it soon, waiting 15 seconds for Google page to load is a joke.
WitchHouse
17/03/2010, 01:25
I thought it was something wrong with the router/PC before I popped in here! All pages are slooooowwww to load, and same with IE8 or FF3.6. The Router and PC have both been reboted, and I even reduced the tweak on the SNR to try to help with the page loads, but no effect. It only seems to affect web pages - all the POP3 e-mail accounts download fast, newsgroups flat out at 530K (sync is 5440). Very Odd. Hope they fix it soon, waiting 15 seconds for Google page to load is a joke.
LOL. Same as, Started getting the tool kit out, Then I saw this... Put the format on hold. left the router alone. opened a bottle beer. drunk it. going bed soon and hoping all will be well tomoz... :-) :o And no steam games, damn best time to play!!!!!!!!
subroutine
17/03/2010, 07:51
I am also having slow browsing speeds, especially last night. During the day was fine.
As has been said, whatever the issue was, was not just Murphx, my phones 3G access was also playing up last night.
snoopstah
17/03/2010, 10:45
There was some significant packet loss last night on Murphx, around 30% on average and bursting higher.
Belgarion
17/03/2010, 11:25
Well, I'm still having issues. Not as bad as last night, but the ping time outs are still there and lag in games is just unplayable.
Whatever the 'fix' was supposed to be last night didn't do much.
Belgarion
17/03/2010, 11:50
Actually, 've just been doing a few tests... it appears that any ping I try, I get a 'Request timed out' every 30 seconds, on the dot. It occasionally times out during each 30 second run, but it alwys does it 30 seconds on the dot.
It happens on both a wired and wireless connection on different PC's.
Is this still linked to these issues, or should I be looking elsewhere?
I don't think it's linked at all. The problem last night was something to do with the LINX exchange, so was much wider spread than just us, it was not MurphX fault and there wasn't anything they could do about it.
https://stats.linx.net/cgi-pub/aggregate-day
As you can see there is a gap from 10pm till almost 2am where things were obviously not how they should be. However it looks fine now though so if you're still having issues I'd guess they have a totally different cause.
I wondered what fiendish wizardry was attempting to block my late night cat flap purchase, most websites wouldn't load for me :*(
The last laugh was mine however, cat flap ordered against all odds :cool:
Things seem fine for me today, I've not noticed any problems so far anyway.
lord_lab
17/03/2010, 13:58
no good here
its like surfing through mud for me
very very slow web pages take about
30 seconds to load if at all
Extermin8or
17/03/2010, 14:04
Still pants here too.....
paulbacon
17/03/2010, 15:59
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 43 ms 46 ms 41 ms lns1.uan.the.uk.murphx.net [94.30.127.72]
3 41 ms 42 ms 41 ms er1.uan.the.uk.murphx.net [94.30.127.65]
4 118 ms 69 ms 43 ms ge2-6-1.cr2.core.the.uk.murphx.net [94.30.127.23
3]
5 43 ms 41 ms 42 ms ge0-1-1.pr1.core.the.uk.murphx.net [94.30.127.21
8]
6 44 ms 225 ms 205 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.10
3]
7 42 ms 43 ms 42 ms 212.58.238.129
8 42 ms 43 ms 42 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
My connection is fine and thats what routers im going through. For people with issues, are they going through the same paths when pinging bbc site
For some to get this problem and others not is strange
reg shaw
17/03/2010, 17:05
Well thank God - I thought it was just me! I've been having a terrible time since the end of last week but I don't seem to be able to get a decent answer from support about what on earth is going on.
I'm currently connected at 2515/805 (end of a VERY long piece of copper) and I'm getting throughput of 210 down/654 up ... WTF is going on there????
Ping rates seem to have improved today but not a great deal ...
Anyone have the slightest clue what is going on and when this is likely to be fixed?? I was very happy when I first moved over to Murphx but for the past five or six days it has been nothing short of a nightmare.
Hi Reg,
I have same prob as you...almost identical sync speed, download and upload....
I cant get an answer either, but I do have a Mac Code and as each day passes getting more chance of using it...
reg shaw
17/03/2010, 17:18
Amazing, James!
The support guys seem completely clueless about this.
I think I'm with you now - I'm off to get my Mac code. Screw 'em.
At the moment I have to keep pressing F5 just to get a single page to load. It keeps reporting Page not found when it bloody is there! Its been okay upto the last 2 hours but now its getting to evening and I guess its going to be the same as last night is it?
philukxp
17/03/2010, 17:55
Still slow but not as bad for browsing here, and nobody from ADSL24 to explain any of the problems or have I missed something
I've got latency issues as well and ping are too high. I am not a gamer, but it would be impossible on this connection as its worse than the latency on the previous one, which wasn't brilliant either..
paulbacon
17/03/2010, 18:05
Anyone with issues tried raising a ticket? These forums arent for support
At the moment I have to keep pressing F5 just to get a single page to load. It keeps reporting Page not found when it bloody is there! Its been okay upto the last 2 hours but now its getting to evening and I guess its going to be the same as last night is it?
What is the exact message you're getting? Page not found implies DNS issues.
reg shaw
17/03/2010, 18:14
Anyone with issues tried raising a ticket? These forums arent for support
I've had a support ticket open for days but they've been blaming BT for the issues.
paulbacon
17/03/2010, 18:16
Without knowing what each node people are on (apparently Murphx dont give this info) its hard to see if its node specific. Its not a widespread network problem as only some users are getting it. Could be a node issue who knows
paulbacon
17/03/2010, 18:17
I've had a support ticket open for days but they've been blaming BT for the issues.
In what way do they claim BT is to blame?
reg shaw
17/03/2010, 19:00
In what way do they claim BT is to blame?
Erm, the fact they keep telling me they're repeatedly passing the call back to "network". I keep asking who "network" is, they eventually told me that was BT.
But thanks for the belief in what I'm saying there, friend.
They have been asking me to compile pings/traceroutes so they can arrange evidence for a BT callout but I've yet to see any sign of that happening.
paulbacon
17/03/2010, 19:16
Im on your side :D
Think you misunderstood what i meant. I wasnt questioning you, i was questioning ADSL24 as to why they blame BT for the problems.
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 43 ms 46 ms 41 ms lns1.uan.the.uk.murphx.net [94.30.127.72]
3 41 ms 42 ms 41 ms er1.uan.the.uk.murphx.net [94.30.127.65]
4 118 ms 69 ms 43 ms ge2-6-1.cr2.core.the.uk.murphx.net [94.30.127.23
3]
5 43 ms 41 ms 42 ms ge0-1-1.pr1.core.the.uk.murphx.net [94.30.127.21
8]
6 44 ms 225 ms 205 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.10
3]
7 42 ms 43 ms 42 ms 212.58.238.129
8 42 ms 43 ms 42 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.My connection is fine and thats what routers im going through. For people with issues, are they going through the same paths when pinging bbc site
For some to get this problem and others not is strange
I haven't had any problems so far today (bar pings being a wee bit higher) and my traceroute is pretty much identical to yours. I'll be on Xbox Live most of the night though so that'll be a better test of my connection than normal browsing.
I'll report back if it's rubbish :)
reg shaw
17/03/2010, 19:19
Apologies Paul - you know how easily it is to mistake a person's tone online!
Anyway, as an aside, the problems are so bad the family are using a 3 Mifi to keep connected at the moment.
I've asked for my Mac code - this doesn't feel like it's going to work out, and support and very unsupportive.
paulbacon
17/03/2010, 19:22
No problem :)
If the issues arent with Murphx and are infact BT, then changing ISP wont do any good. I know it can be awful with crap speeds, but James does seem the best guy to solve this problem. Not sure how helpful another ISP would be.
Unfortunately if James has esculated this to BT, then it will take time as they're useless
paulbacon
17/03/2010, 19:26
BT always seem very reluctant to blame problems on their end, so the ping and traceroute stats will help convince them there is a problem
reg shaw
17/03/2010, 19:34
No problem :)
If the issues arent with Murphx and are infact BT, then changing ISP wont do any good. I know it can be awful with crap speeds, but James does seem the best guy to solve this problem. Not sure how helpful another ISP would be.
Unfortunately if James has esculated this to BT, then it will take time as they're useless
True - but if there is more than one person having the same issue it leads me to suspect the ISP is at fault rather than my line.
Ordinarily I'd totally agree (about switching ISP) if this was an isolated case ...
paulbacon
17/03/2010, 19:37
Agree, but dont forget this is a forum that is generally designed for people to report problems they're having. Im not saying people arent, but you will always get a distorted view of how many users are experiencing problems because they're naturally the more vocal.
Do we know if the people that are having issues live in the same area roughly?
Hi,
Just been reading through this thread. I was migrated to Murphx on 25th Feb. It all seemed to go smoothly, daytime speeds were around the 3mbps, slightly faster than I did have. But then at about 1800 things crawl to a halt. I realise that at peak times things may slow, but surely not to the extent of getting 150kbps! Some evenings this persists until about 2200, occasionally it improves around 2000. The other eveing it picked up at 1830 - hurray, I thought! - but then went on a go slow again half an hour later till around 2200.
I've raised a ticket and sent details from BT Speedtester as requested, but only seem to get a 'how are things now?' response.
I never had this slowing down pre-migration, and at first I thought it might be something 'settling down' but it seems to be every evening.
I wonder what time things will improve tonight? :s
Jim (currently on a whopping 380kbps!)
Edit: 2100hrs and speed back to 3mbps
paulbacon
17/03/2010, 19:42
Wonder if the influx of adsl24 users has eaten up capacity on the nodes? There were zero issues reported when only a few of us had moved.
reg shaw
17/03/2010, 19:47
Agree, but dont forget this is a forum that is generally designed for people to report problems they're having. Im not saying people arent, but you will always get a distorted view of how many users are experiencing problems because they're naturally the more vocal.
Do we know if the people that are having issues live in the same area roughly?
True, good point. I guess I'm slightly hacked off with the lack of support as well, though, and I'm willing to try my chances with a previous (but more expensive) ISP I used to use... their support was/is light years better.
In terms of location - I'm in Bristol if that's of help to anyone.
I certainly have noticed a drop in speed since I moved both with browsing and outlook e-mails. I thought we were promised an improved service?
I also register a ticket for my e-mail issues and the ticket was closed with no response. I reopened the ticket and I'm still waiting for a response after 3 days from support.
Do we have to option to move back to Enta as it has got to be better than this.:(
I'm really getting hacked off with this pathetic performance and I'm tempted to contact Enta in the morning for a list of Resellers and move back to them. They seem to have some clue what they are doing, where as the Murphx lot, I really have no idea what they are doing.
silverblack
17/03/2010, 20:37
My last day on ye olde entanet lets see what tomorrow brings when im switched to MurphX :s
http://www.speedtest.net/result/752195816.png (http://www.speedtest.net)
multisync666
17/03/2010, 20:48
Wonder if the influx of adsl24 users has eaten up capacity on the nodes? There were zero issues reported when only a few of us had moved.
I am starting to think you could be right(like you one of the first batch).Have had really good speed, and download speeds, but just recently thing seem to be getting steadly worse.Hope what ever the problem is, is sorted or i for one will look else where.God, maybe back to ENTA,never thought i would say that
multisync666
17/03/2010, 20:52
Another thing i have noticed is i have to wait at least7 to 10 seconds for each web page i open to load up.Where as before it was almost instant.Just an observation
reg shaw
17/03/2010, 20:55
Another thing i have noticed is i have to wait at least7 to 10 seconds for each web page i open to load up.Where as before it was almost instant.Just an observation
Again - carbon copy of what's happening with my connection.
paulbacon
17/03/2010, 21:05
Posted this abit back but i was getting pages taking 10 seconds or so to load a few weeks after moving over. Didnt bother me too much, but it fixed itself after a week or so.
Anyone awake in the early hours with issues, does it still slowdown then?
Extermin8or
17/03/2010, 21:32
Posted this abit back but i was getting pages taking 10 seconds or so to load a few weeks after moving over. Didnt bother me too much, but it fixed itself after a week or so.
Anyone awake in the early hours with issues, does it still slowdown then?
Yup I'm a bit of a non sleeper and it's crap early doors as well......:cool:
Extermin8or
17/03/2010, 21:36
No problem :)
If the issues arent with Murphx and are infact BT, then changing ISP wont do any good. I know it can be awful with crap speeds, but James does seem the best guy to solve this problem. Not sure how helpful another ISP would be.
Unfortunately if James has esculated this to BT, then it will take time as they're useless
James is 'e still around?
paulbacon
17/03/2010, 21:46
Well he was online today, but didnt post
reg shaw
17/03/2010, 21:51
Probably on a dog-slow ADSL24/Murphx connection ... difficult to post at those speeds.
:)
Seems okay for me tonight, on LLU. I dunno if the problems are all across Murphx or just those connected via BT.
Last few day's (well, evenings mostly) I've been noticing this. Some sites still load as fast as expected, others taking 20+ seconds before I give up and close the tab.
Using firefox and openDNS. (murphx not LLU)
It pays to read threads from page 1 you lot, I was having exactly the same issues, mainly with usenet, peaking at around 60k then dropping back to 0 like a seesaw. And web browsing being a bit pants.
Looked in my router and unsurprisingly I had been auto-assigned 94.30.127.100 as my DNS server. Changed my DNS settings in my router to the ones suggested by Dae and everything is instantly thundering along, constantly 800KB/s and above on 8Mb. Cannot wait to get 21CN by the end of March!
Thanks, Dae!
The standard ones for MurphX should be:
62.69.62.6 - ns.murphx.net
62.69.62.7 - ns1.murphx.net
But 94.30.127.100 resolves to dnscache1.uan.the.uk.murphx.net and seems to bounce around Murphx's network across several routers before reaching its destination.
:edit:
Unsurprisingly 94.30.127.101 resolves to dnscache2 and also takes a route across 2 LNS gateways several core routers and one that I can't identify but that I'm guessing is an internal switch by its resolved address.
(don't quote me on that last one, not knowing murphx's internal naming scheme ;))
The direct route to the actual DNS server(s) would be the preferred one(s) I should think :)
It pays to read threads from page 1 you lot, I was having exactly the same issues, mainly with usenet, peaking at around 60k then dropping back to 0 like a seesaw. And web browsing being a bit pants.
Looked in my router and unsurprisingly I had been auto-assigned 94.30.127.100 as my DNS server. Changed my DNS settings in my router to the ones suggested by Dae and everything is instantly thundering along, constantly 800KB/s and above on 8Mb. Cannot wait to get 21CN by the end of March!
Thanks, Dae!
My DNS settings are the 2 recommended ones and I still had issues :)
However my Default Gateway is 94.30.127.74, would that make any difference?
http://i44.tinypic.com/35kveig.jpg
multisync666
17/03/2010, 23:00
My DNS settings are the 2 recommended ones and I still had issues :)
However my Default Gateway is 94.30.127.74, would that make any difference?
http://i44.tinypic.com/35kveig.jpg
Mu router is set up the same.As recommended by DAE.But still have slow browsing
FWIW I'm using PPPoA and not PPPoE. I don't know how much difference it makes, if any.
paulbacon
17/03/2010, 23:12
Domain Name Server
94.30.127.100
62.69.62.7
Thats mine with no issues
I'm using PPPoA (as told by ADSL24)
Subnet Mask is 255.0.0.0
Default Gateway is 94.30.127.72
2 family members on murpx now both suffering bad browsing , pretty appalling speeds really half the time the pages dont complete now , whether using auto detect or manual on the dns and been getting worse over last 2 days today is like dial up for browsing but downloads still acceptable if thats what I use , browsing and youtube would be a nice thing , its impossible at the moment.
Tried to upload 2 jpegs of 200k to my website , took 12 minutes , failed twice earlier , last night was fine , its so sporadic.
As bad as Entanet got it was never ever this bad , once again I am on my neighbours wireless , great speeds and hes bloody talk talk it must be Im getting used to it getting slower and slower , if I hadnt waited to see and had a month took Id probably just go , but this is silly paying money for dialup speeds with no answers , I really beleivedf it would be better or at least not worse.
I wonder how widespread this is its probably only a small % of users that ever come to the forum
multisync666
17/03/2010, 23:39
Downloading speeds are fine it is just the web browsing that is so infuriating
philukxp
17/03/2010, 23:43
Where are u in norfolk multi, I'm in King's Lynn
multisync666
17/03/2010, 23:55
Heacham near sunny hunny(i dont think)
I mentioned the DNS settings previously as the poster I was responding to was reporting something none standard as his primary DNS .. although I did/do have a suspicion that some users might still have manually assigned Enta DNS settings.
The slow down and pages timing out last night, as has been mentioned by Reines, was due to a major routing outage at Telehouse (North I think?) over at LiNX (probably power issues again) and is not the same as the slow browsing issue that started this thread.
Could someone tracert out and see what LNS (gateway) you are on if you are having slow browsing?
I had trouble with LNS2.x.x.x ~2 weeks ago ..
It would be interesting to see if people having the issue were connected to the same gateway or not ...
There has to be something in common between the connections suffering issues .. as my connection - and i'm assuming the majority of others - has been flying along at full speed (apart from a 'blip' on Sat a couple of weekends ago) and I have had no issues with pages failing to load etc
Murphx are also still running on BT Centrals (of which they have several) rather than IPSC nodes, so you could drop your PPP session and reconnect via a completely different route to see if it makes any difference
Might also be worth dropping the session if you were affected last night just to make sure that the routing is re-established correctly, although I am assuming that users on affected routes would have had their sessions kicked automatically.
philukxp
17/03/2010, 23:59
Heacham near sunny hunny(i dont think)
We must be on the end of the line,,,,, I do think http://www.abcgamez4u.co.uk/Forums/style_emoticons/default/sex4qb.gif
My connection is fine tonight
silverblack
18/03/2010, 06:53
Higher speed now will test later tonight.
http://www.speedtest.net/result/752608106.png (http://www.speedtest.net)
Could someone tracert out and see what LNS (gateway) you are on if you are having slow browsing?
Can you tell me how I "tracert"? I understand it's from the command prompt but not sure what parameters to use. Thanks!
I've been having awful browsing speeds and dropped connections since moving to Murphx, but also has a few problems prior to that when my line changed to ADSL2+ in early Feb. I waited for Murphx to see if it improved but it's worse now. When it's working it's good, faster speeds than before, but it's so erratic. I've got a ticket in with ADSL24 support, and waiting for a reply. I'm sure they're a bit busy at the moment though!
My default gateway is 89.145.254.70 and DNS is 62.69.62.6 at the moment - just had to restart the router as suddenly lost access to the internet - again!
I'm on the Bournemouth exchange which is about 1km away.
I've been very happy with ADSL24 for the last 2 years but this last month has been pretty bad. Hope things improve or that at least someone can tell us what the problem is.
Mal
Just put any IP or URL after it, such as
tracert bbc.co.uk
Obviously if a particular site is slow then use that URL instead.
reg shaw
18/03/2010, 16:24
Amazing - I've set the DNS to use OpenDNS and the speeds have just shot up.
Could this have something to do with all the problems??
reg shaw
18/03/2010, 16:58
Although I should add that though browsing speeds have improved, the iPlayer is still completely unusable.
The BT Speedtest claims around an 1800kbps download speed but I'm obviously getting nowhere near that.
Delirirous Nomad
18/03/2010, 17:06
Amazing - I've set the DNS to use OpenDNS and the speeds have just shot up.
Could this have something to do with all the problems??
How do you do that mate?
paulbacon
18/03/2010, 17:34
If speeds are fine but browsing is slow it does point to a dns problem. Still strange how its not effecting some tho
boysteve
18/03/2010, 19:43
Although I should add that though browsing speeds have improved, the iPlayer is still completely unusable.
The BT Speedtest claims around an 1800kbps download speed but I'm obviously getting nowhere near that.
Have you tried iplayer diagnostics?
http://www.bbc.co.uk/iplayer/diagnostics
reg shaw
18/03/2010, 19:58
Have you tried iplayer diagnostics?
http://www.bbc.co.uk/iplayer/diagnostics
It's currently so slow it won't even load the applet on that page ... shocking.
paulbacon
18/03/2010, 20:02
reg shaw - Tou tried disconnecting and reconnecting? Should change centrals then
reg shaw
18/03/2010, 20:13
To be honest Paul - I've given up on them. I'm using my Mifi to connect and I've asked for my Mac code now. This switchover has been nothing short of a nightmare.
I cant get some web pages up, total and utter joke, rang support and they tried to fob me off with 10 day training garbage, when i explained it clearly isnt that all went silent....told him about this thread on the forum and he said they are not allowed to read the forum....
adls24 used to offer support now they clearly do not....goodbye and good riddance!!
reg shaw
18/03/2010, 20:26
I cant get some web pages up, total and utter joke, rang support and they tried to fob me off with 10 day training garbage, when i explained it clearly isnt that all went silent....told him about this thread on the forum and he said they are not allowed to read the forum....
adls24 used to offer support now they clearly do not....goodbye and good riddance!!
Here, here. That's all I've got the past ten days (yes, I've had this problem TEN days!) is support fobbing me off. They're now fobbing me off over my Mac code which I've been waiting for more than a day for - previous ISPs I've been on have issued them on the spot.
Way to go, ADSL24 - ruined reputation in less than a month.
But I doubt anyone is going to bother to come here and help - unless you want to prove us wrong.
paulbacon
18/03/2010, 20:40
They have to issue a MAC within 3 days i think it is.
paulbacon
18/03/2010, 20:41
The 10 day thing - although might not be the cause - BT wont look into any problems until after the "training period"
Amazing - I've set the DNS to use OpenDNS and the speeds have just shot up.
Can you tell me how you do this please? I'm willing to try anything to get my speed up!
Mal
reg shaw
18/03/2010, 20:52
And I tried a reboot - am back up to 1660/658. Bizarre!!!!!!!!
Mal - check opendns.com for instructions ...
Can you tell me how you do this please? I'm willing to try anything to get my speed up!
Mal
Visit opendns.com and it will tell you there?
Hi! I tried OpenDNS and since then my speed has been stable - see test result below:
http://www.speedtest.net/result/753508015.png (http://www.speedtest.net)
This has only been for the last 1½ hours but it's normally stopping and starting about this time. I'll get back tomorrow with how it's been overnight! Fingers crossed!
Mal :)
Had been with Entanet for many months and never once had any problems with slow speeds, or it disconnecting.
Been on Murphx since 9th/March, various websites (including ones such as Google) sometimes dont load, then do at other times.
Most videos on the web like on Youtube dont load as smoothly as they use too, and all in all alot of the time some pages load very slowly and craply, even though speedtest.net says my download speed is 5.9mb's.
About half an hour or so ago for the first time since i've been with ADSL24 my internet actually disconnected completely, tried rebooting my Netgear router, red light came on the 'internet' indicator and stayed like that for 10-15 minutes.
Rang ADSL24 tech support, went through to the Murphx option, typically my internet decided to come back on just as i rang them, but decided to stay and speak with them anyway to tell them about the other problems i've had since moving to Murphx.
The guy i spoke too sounded half asleep and wasnt really much help at all, i even said about certain sites not always loading ever since being on Murphx, he made no comment :rolleyes:
So basicly a crap service so far from Murphx, never had any problems with Entanet, will change ISP if it all dosent get sorted soon.
silverblack
19/03/2010, 04:30
Just did a speedtest and down to 2.5mb down.
Changed to opendns and this :
http://www.speedtest.net/result/753682315.png (http://www.speedtest.net)
reg shaw
19/03/2010, 06:38
Interesting, eh, that when we bypass part of Murphx's network by using OpenDNS things speed up ... sign of the future methinks ... What's going to be next to slow down???
openDNS would not make any difference to download speed so I can only think it must be a coincidence. All it does is resolve URLs into IP addresses.
reg shaw
19/03/2010, 06:39
Hi! I tried OpenDNS and since then my speed has been stable - see test result below:
http://www.speedtest.net/result/753508015.png (http://www.speedtest.net)
This has only been for the last 1½ hours but it's normally stopping and starting about this time. I'll get back tomorrow with how it's been overnight! Fingers crossed!
Mal :)
Top stuff - glad it worked!
reg shaw
19/03/2010, 06:40
openDNS would not make any difference to download speed so I can only think it must be a coincidence. All it does is resolve URLs into IP addresses.
Yes, I know that ...
Yes, I know that ...
My post was in reply to the others saying their download speed increased after they switched to openDNS, although you do seem to be endorsing that view ;)
I've also has terrible speeds since going live around a month ago. Between 4pm and 1am every day and pretty much all weekend I get around 800 Kbps. All other times I max out my connection at 3.5 Mbps. It means I can't do anything worthwhile with my connection when I need to. Pings also shoot up to 80+ ms and web pages take an age to load.
I've had a ticket open for almost a month now and absolutely nothing has been done other than "we are waiting for BT to remove your cap". I'm now in the process of running namebench (http://code.google.com/p/namebench/) to find the best DNS server and at least try and speed up general browsing (btw you should run at least 5000 tests to make it statistically worthwhile).
I thought this MurphX switch was going to be for the good. How wrong I was.
reg shaw
19/03/2010, 07:57
My post was in reply to the others saying their download speed increased after they switched to openDNS, although you do seem to be endorsing that view ;)
I am endoring the view that browsing speeds up if you use OpenDNS...
I don't think it'll speed up if you're yanking big files down off the 'net ... but any improvement is better than none.
I am endoring the view that browsing speeds up if you use OpenDNS...
I don't think it'll speed up if you're yanking big files down off the 'net ... but any improvement is better than none.
Yes browsing may speed up if the ISP DNS server isn't working properly, but for most people the difference will be neliglble to nothing. OpenDNS can even be slower for some people.
And the people on the previous page were posting improved speedtest results and putting it down to openDNS being the reason, which obviously will not and cannot have been the case :)
I'm now in the process of running namebench (http://code.google.com/p/namebench/) to find the best DNS server and at least try and speed up general browsing (btw you should run at least 5000 tests to make it statistically worthwhile).
I thought this MurphX switch was going to be for the good. How wrong I was.
Interesting app, I just tried it.
http://i40.tinypic.com/qyfu4i.png
Right now openDNS is slightly slower overall for me then, although it has the best minimum response - but 1.5ms is really negligible.
By the way, I have the DNS client caching service disabled within Windows.
I tried OpenDNS as Reg suggested and speed test results intermediately went up from 250 to 1200....although still erratically up and down as I watch the test....web browsing much improved although still not right...
As the previous poster who lost internet last night for 30 mins....so did I, didnt get the same messages as him as went to bed before it came up, I did notice my IP addy had changed from 109 range to 172 range...wtf is that?....this morning all back to normal....apart from usual smuprhx garbage...
Ping statistics for 212.58.224.138:
Packets: Sent = 100, Received = 97, Lost = 3 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 96ms, Average = 36ms
Ping spikes and packet loss, never had those issues until the past few days.
Download speeds are great, browsing and gaming are still hit and miss at the moment though :(
http://www.speedtest.net/result/753876967.png (http://www.speedtest.net)
Yes browsing may speed up if the ISP DNS server isn't working properly, but for most people the difference will be neliglble to nothing. OpenDNS can even be slower for some people.
And the people on the previous page were posting improved speedtest results and putting it down to openDNS being the reason, which obviously will not and cannot have been the case :)
Hi! I was one who posted increased speeds with OpenDNS (due to ignorance of what it actually does!). In fact the speeds are about the same as those I've had on Murphx, except they have now been stable all night and browsing is much, much better - so far! The one glitch was at around 1.10am when I did a last check on my router's status and the router immediately rebooted itself - maybe just coincidence, not sure. However, it re-synched at 5099/979 and is still the same this morning, so no disconnects during the night as there have been over the past few days. Just checked the Session Logs on my account to confirm this.
All this might be nothing to do with using OpenDNS but you never know so I'll stick with it for the moment!!
Off to test You Tube now!
Mal :D
P.S. You Tube running well, no problems at this time. Will try again tonight!
According to this my IP addy is in France....lol http://ipinfodb.com/my_ip_location.php
guess thats down to BT and 10 day training period as well...:rolleyes:....wtf?
Anyone else the same?
According to this my IP addy is in France....lol http://ipinfodb.com/my_ip_location.php
guess thats down to BT and 10 day training period as well...:rolleyes:....wtf?
Anyone else the same?
Mine is listed as being in France too, and it's stopping me from accessing the Xbox LIVE dashboard because my account is based in the UK! http://adsl24.co.uk/forum/showthread.php?t=8507
Mine is listed as being in France too, and it's stopping me from accessing the Xbox LIVE dashboard because my account is based in the UK! http://adsl24.co.uk/forum/showthread.php?t=8507
Edit: My IP is listed as France too.
I'm going sound like a broken record here :$ but I've been using Live since the 1st of February with no issues. I don't think your problems are being caused by the IP range.
What is causing them though I have no idea :(
According to this my IP addy is in France....lol http://ipinfodb.com/my_ip_location.php
guess thats down to BT and 10 day training period as well...:rolleyes:....wtf?
Anyone else the same?
Mine is listed as UK.
According to this my IP addy is in France....lol http://ipinfodb.com/my_ip_location.php
guess thats down to BT and 10 day training period as well...:rolleyes:....wtf?
Anyone else the same?
Yes, mine is in France too, but don't really understand what this means. :s
Mal
Edit: My IP is listed as France too.
I'm going sound like a broken record here :$ but I've been using Live since the 1st of February with no issues. I don't think your problems are being caused by the IP range.
What is causing them though I have no idea :(
It seems that the people having problems are the people who were only transfered over on the 17th? Xbox LIVE has worked fine for 3 years with Entanet, now all of a sudden, it's broken! :( Ah well, guess all I can do is wait and see what Microsoft have to say about it as ADSL24 seem to think it's not their end.
I was not able to sign up for a UK number on sipgate.co.uk as it also detected my IP as being located in France.
It seems that the people having problems are the people who were only transfered over on the 17th? Xbox LIVE has worked fine for 3 years with Entanet, now all of a sudden, it's broken! :( Ah well, guess all I can do is wait and see what Microsoft have to say about it as ADSL24 seem to think it's not their end.
You might be right there with it only affecting new migrations, it's definitely a strange one! Hopefully Microsoft/ADSL24 figure it out quickly for you guys :)
woody1377
19/03/2010, 11:16
I was transferred with the first batch.
First month was perfect,no problems what so ever.
Now though,its a different story.
Webpages like Google take in excess of 45+ seconds to load.Other pages just time out.
Pings are always spiking to 300+.Throughout the day and the night.
I've had a lot of packet loss in Teamspeak 3,sometimes its so bad i cant understand what anyone's saying.
Playing COD4 and Quake most of the time is bad too.Lagometers always showing packet loss.Gaming is pretty much out of the question until the problems are fixed.
And just last night i couldnt connect for near an hour.
NOT HAPPY.
Im apparently also in France.
Please sort this out ADSL24
Add me to the isp listed in France, plus the occasional web page loading slower but thats maybe 2 or 3 pages in a days browsing so i can't really complain that much.
Interesting, eh, that when we bypass part of Murphx's network by using OpenDNS things speed up ... sign of the future methinks ... What's going to be next to slow down???
Thing is it can't be a problem with Murphx's DNS servers directly if only some people connected to them are having issues and others are totally unaffected, it has to be related to the routing somewhere.
Same for the throughput issues, the majority of users are probably getting full throughput pretty much 24/7, so its not a generalised issue affecting the whole user base.
There is obviously an issue somewhere, but a lot of posts in this thread seem to be trying to make out that all MurphX connections are terrible across the board - which just isn't the case.
And you have to remember that there are only a small number of active posters on the forum, so if a handful of people have an issue it seems amplified - and few people come on forums to post how faultlessly there connection is working. ;)
According to this my IP addy is in France....lol
That site must be using out of date IP records, so it thinks you are somewhere your not.
Try checking your IP using the RIPE whois (http://www.db.ripe.net/whois)
:edit:
Same for sipgate.co.uk, they probably just need to update there IP records.
Add any sites having problems with the new IP range to this (http://adsl24.co.uk/forum/showthread.php?t=8424&page=3) thread to flag them.
Woody I had the same problem with Teamspeak 3 and it was driving me nuts, had to use Skype in the end.
That site must be using out of date IP records, so it thinks you are somewhere your not.
Try checking your IP using the RIPE whois (http://www.db.ripe.net/whois)
Tried this and it shows my IP address to be in GB and belonging to ADSL24, so I'm not in France after all! Phew!
Just to update my previous post regarding browsing going well today, at about 11.30am I could no longer access any web pages, but router lights were all on, and it appeared to be connected. Left it for over half an hour but it didn't sort itself so had to restart router once again. Then all was well and still is for the moment.
Mal
silverblack
19/03/2010, 18:26
I changed to the opendns servers after poor speeds (2mb) but they seem to be ok now.
http://www.speedtest.net/result/754327275.png (http://www.speedtest.net)
BigTitan
20/03/2010, 15:28
Slow web browsing for me as well these past few nights. A few timeouts on ping bbc.co.uk.
Found this thread while posting in the xbox live thread (my xbox live is down too).
So, no xbox live & very slow to load web pages. what a bag of ****
reg shaw
20/03/2010, 15:31
Mine has, admittedly, sped up quite a bit now.
But - on the grounds of the slow reaction from customer support, I'm on my way. I've used my Mac code to move to another provider where, hopefully, I'll feel a bit more at home.
Just can't help but think it's not going to get any better ... Sorry.
BigTitan
20/03/2010, 15:44
Im just in the process of signing up to another provider too, its on another tab at the minute lol
Im apparently also in France.
Please sort this out ADSL24
Same!
Please stop posting throughput tests in this thread, that's not related to this issue -
this thread is about having unaffected throughput but slow response from web pages.
Throughput results will be moved to The (Un)official Test Results thread for now.
buster1967
20/03/2010, 20:47
My browsing is bad again yet my speeds seem ok. to be honest aslong as it doesnt get any worse browser loading times wise and my speeds are not effected i will be happyish LOL.
the-bruce
20/03/2010, 21:31
Fine here tbh
http://www.speedtest.net/result/755557421.png
Speeds are rapid, and no disconnects ..
Looking in my router, connection time 529:55:21
Quite puzzled why folk are suffering problems ...
Really happy here, or is it just me?
Brucey
xxxxx
duncan171
21/03/2010, 09:54
Fine here tbh
http://www.speedtest.net/result/755557421.png
Speeds are rapid, and no disconnects ..
Looking in my router, connection time 529:55:21
Quite puzzled why folk are suffering problems ...
Really happy here, or is it just me?
Brucey
xxxxx
Same here, speeds good, no disconnects, browsing was a bit slow until I changed the dns servers to murphx manually in router, but then changed again to Opendns. I wonder if it is dependant on what area in the country you are from, I'm in South Wales.
the-bruce
21/03/2010, 12:31
Same here, speeds good, no disconnects, browsing was a bit slow until I changed the dns servers to murphx manually in router, but then changed again to Opendns. I wonder if it is dependant on what area in the country you are from, I'm in South Wales.
I haven't changed anything ..
Brucey
xxxxx
terrex72
21/03/2010, 13:02
must admit every now and again i get slow browsing, with the pages taking a while to load.
But this is 5% of the time, downloads are fastest ever, but this is due to new router
Im still very happy with the move
topgazza
21/03/2010, 16:31
Changed over to Murphx a week ago...speeds fantastic same as before to be fair at over 5mbs but very happy and seems consistent. But I have noticed slow browsing on previously good sites....very slow indeed. No failure to connect but very very slow....but again, not on all sites...
topgazza
21/03/2010, 18:45
Mmmm...just put Opendns on and my slow sites have improved..... Murphx may need some more DNS servers ....
the-bruce
21/03/2010, 19:16
Mmmm...just put Opendns on and my slow sites have improved..... Murphx may need some more DNS servers ....
Do you have a link m8?
Cheers
Brucey
xxxxx
Extermin8or
21/03/2010, 19:57
Tis more widespread it's lousy on talktalk too.
topgazza
21/03/2010, 19:57
No probs.
I just registered for the free version...I'll keep an eye on it and see if it works on a consistent basis
http://www.opendns.com/start/
the-bruce
21/03/2010, 20:21
No probs.
I just registered for the free version...I'll keep an eye on it and see if it works on a consistent basis
http://www.opendns.com/start/
Thank you m8.
brucey
xxxxx
This speeds are slower than i got on dial up just waiting for pages to load
http://www.pingtest.net/result/13077762.png (http://www.pingtest.net)
http://www.speedtest.net/result/756546466.png (http://www.speedtest.net)
This speeds are slower than i got on dial up just waiting for pages to load
http://www.pingtest.net/result/13077762.png (http://www.pingtest.net)
May it be because you are testing using the Dublin server? I notice your ISP shows as MurphX rather than ADSL24...
No such problems here! :D
http://www.pingtest.net/result/13114761.png (http://www.pingtest.net)
http://www.speedtest.net/result/757112193.png (http://www.speedtest.net)
Murphx have been in touch today after I pointed them to this topic on Sunday.
They have identified an issue with a non optimum bgp route in the network and have implemented a fix, so can you monitor and report back over the next 48hrs as to if there is any change?
Thanks guys,
James
still no better tonight pages time out
http://www.pingtest.net/result/13156469.png (http://www.pingtest.net)
http://www.speedtest.net/result/757755605.png (http://www.speedtest.net)
PaulNorw
23/03/2010, 09:02
Web slow this morning. Iplayer reporting not enough bandwidth and stopping every few seconds.
Extermin8or
23/03/2010, 11:35
Still hit and miss here having to hit refresh or even close IE then open again a lot to get pages to finally load......:cool:
Well Vivaciti have been trying to get me on C&W LLU every day for the past month and they've just managed to do it so I'm off.
Shame really as I was expecting so much more from ADSL24 and MurphX.
Well Vivaciti have been trying to get me on C&W LLU every day for the past month and they've just managed to do it so I'm off.
AFAIK C&W LLU is Murphx, Just not the IP Stream side. They acquired C&W customers back in 2007.
Indeed that's true but I'm looking forward to have a decent connection because for the past month it's been downright awful. Pretty much unusable in fact.
Hope it goes well, are/were you just on IPStream with ADSL24 then?
Have to say that on the Murphx IPstream side I have had pretty much zero issues.
Yeah I went live on ADSL24 MurphX IPStream mid Feb and literally every day 4pm to 1am and all weekend my connection has been crippled. All other times are fine. I've had a ticket open for a month and nothing has been done about it. MurphX technical were no better. There is nothing more frustrating than not being able to use your net connection when you need it.
To put things in perspective i have high attenuation and noise on my line and on entranet got an ip profile of 2000 normally, achieving 220kbs download speed max, at the moment my down is 60kbs max but like adsl said its the 1st 10 days for me they are trying to achived a stable sync.
Down Up
Data Rate(Kbps)
576 648
Noise Margin
19.9 9.8
Output power
13.9 12.5
Attenuation
57.1 29.7
For any one who has good speeds but have slow browsing and hasnot changed there dns or has and fancy speeding it up abit try this program from steve gibson http://www.grc.com/dns/benchmark.htm it benchmarks the most comon dns servers, if you add the murphix ones to it also
Primary DNS Server 62.69.62.6
Secondary DNS Server 62.69.62.7
you can pretty much eliminate dns as your problem.
surfer_chick
23/03/2010, 23:34
Primary DNS Server 62.69.62.6
Secondary DNS Server 62.69.62.7
Just switched to these DNS Servers and immediately notice a huge improvement in browsing speed.
Previously using 208.67.220.220 / 208.67.222.222 (OpenDNS)
No problem with speed in general...
http://www.speedtest.net/result/758897242.png (http://www.speedtest.net)
http://www.pingtest.net/result/13229183.png (http://www.pingtest.net)
Still the same tonight if this isnt sorted im off fed up of pages timing out
http://www.pingtest.net/result/13228639.png (http://www.pingtest.net)
http://www.speedtest.net/result/758896062.png (http://www.speedtest.net)
:(:(
BorgCymru
23/03/2010, 23:44
Trying to watching BBCi and its like a flicker book. Rubbish.
surfer_chick
23/03/2010, 23:53
Trying to watching BBCi and its like a flicker book. Rubbish.
I've got one device running live streaming TV, another running BBC iplayer and a 3rd browsing about 15 webpages at a time!
All running smoothly, no problem here :D
BorgCymru
23/03/2010, 23:54
Good for you, but that doesn't help me does it.
I'm off to Plusnet
surfer_chick
24/03/2010, 00:00
Good for you, but that doesn't help me does it.
I'm off to Plusnet
I can't see how changing ISP will make a difference, you've obviously got a problem on your line somewhere. Your choice though.
I can't see how changing ISP will make a difference, you've obviously got a problem on your line somewhere. Your choice though.
isnt that what has just happened. adsl is a reseller as is the majority of inderpendant isps, we have all just moved to a new isp effectivly
surfer_chick
24/03/2010, 01:05
isnt that what has just happened. adsl is a reseller as is the majority of inderpendant isps, we have all just moved to a new isp effectivly
Yes, and he was having the same speed problems prior to switching to Murphx, therefore it's unlikely to be the fault of the ISP so he needs to look at his own line and equipment.
so let me get my facts 100% b4 i suggest anything,
this has happened since the swich?
has it been 10days or over since your switch over date?
if you ansewer yes to the 1st and no to the second, wait for the 10days to be up. then get back to us and raise a ticket
if its yes to both raise a ticket or leave, it is unlikley it is hardware related, make sure your adsl modem is adsl2 compatible (if built in the last 5 years it probably is)
if no to any of them its probably hardware, try get a router or modem from some one, and test the connection over 7days to be sure its not bt.
lets put it this way i have been through all this with pipex after they got bought out, i knew more about the problem than they did, i work in web development and cant stand the oh are u sure its your hardware crap that they give you, a good % of the time its there traffic policies or bts exchange problem.
lets play the odds here, the fact so many people are having problems and its happened just recently suggests its unlikley to be your hardware.
BorgCymru
24/03/2010, 02:23
I can't see how changing ISP will make a difference, you've obviously got a problem on your line somewhere. Your choice though.
Yer thats the same reply I get from Tech Support,
Its always 'someone elses fault. My line tests with BT to 7 meg. So I think you're wrong.
And yes it is MY choice, and I choose to move to a cheaper ISP.
BorgCymru
24/03/2010, 02:27
Yes, and he was having the same speed problems prior to switching to Murphx, therefore it's unlikely to be the fault of the ISP so he needs to look at his own line and equipment.
Been checked 4 times by BT and they reported no faults. ADSL24 admitted in January it was a problem with them and promised to refund me a months payment and fix it. It never happened.
The company has gone down hill and I see no improvement. If they want my money they should give me what i pay for.
Use namebench with 5000+ tests to find the best DNS servers:
http://code.google.com/p/namebench/
Borg I've had similar issues both with dire speeds at peak times and complete lack of urgency from support. I'm off to Vivaciti who have very kindly been trying daily to get me onto C&W LLU for the past few weeks and finally had success today. Have you got any LLU providers available in your exchange?
BorgCymru
24/03/2010, 12:59
I don't even know what a LLU is :)
Googled, Still not sure.
Is she a Scottish singer :)
ADSL2+ LLU - offers unlimited usage on the LLU platform (C&W) Not available at your exchange
Bugger :(
BorgCymru
24/03/2010, 14:24
MAC applied for. Bye
Yet again all I got was
'Its someone elses fault, it must be your hardware. '
Been checked 4 times by BT and they reported no faults.
You've had 4 OpenReach SFI visits and they've never found a problem? or do you mean that BT have just done woosh tests from their end? If just the latter then they rarely show up anything.
BorgCymru
24/03/2010, 15:40
4 times an engineer has called out and run tests and checked everything. I have no idea what SFI means.
Why speak in acronyms and expect everyone to know what they mean.
Anyway its all irrelevant now as I'm moving .
paulbacon
24/03/2010, 15:59
Special Faults Investigation - basically the people at BT who know what they're actually doing
topgazza
24/03/2010, 17:20
Running the GRC benchmark mentioned above the OpenDNS servers I am using are plenty fast enough...some of the very best in fact.
My slow browsing is variable from website to website mind you iPlayer, You Tube and streamed radio all is working OK
So its not as bad as some others are experiencing..allowing for those that may have line or router problems. It is clear that there is something amiss and it needs to be addressed. Long delays in tickets is a concern and I do think an explanation is called for. Even if its "we've been maxed out" but the reason most people came to ADLS24 was the service and the consistent speed. Well we seem to have lost the first, I still have good broadband speed but we have a new problem...slow browsing
reg shaw
24/03/2010, 18:16
ARGH! Here we go again - been working okay for 48 hours, and now it's stalled to the point of being unusable. Back on the 3 dongle now ... I'm sick of this.
I've used my Mac code and I'm moving next week - good riddance. The service has nosedived this past month with everyone blaming everyone else.
Sod this - I'm out of here.
PaulNorw
24/03/2010, 18:49
I've had a couple of periods today where things just seem to run into problems. Web pages won't load and the general quality of the connection becomes poor. Lasted around 10 minutes earlier today and just now within the past 10 minutes it's gone iffy.
Traceroutes seem to time out at various hops.
Sadly pre migration things were fine. I'm relucant to start jumping up and down screaming "It's Murphx!!" but when you're changed to a new system and start having regular issues, it's difficult not to.
@malw77 & related posters,
I've moved the posts to a separate thread in the Murphx forum as they are not related to the browsing issue in this thread.
multisync666
25/03/2010, 16:06
Had a period today of about half an hour where it was like the good old days of dial up.This seem to happen quite often then all goes back to normal
Primary DNS Server 62.69.62.6
Secondary DNS Server 62.69.62.7
you can pretty much eliminate dns as your problem.
You mean the DNS settings from post #10? ;)
I've had a couple of periods today where things just seem to run into problems. Web pages won't load and the general quality of the connection becomes poor. Lasted around 10 minutes earlier today and just now within the past 10 minutes it's gone iffy.
Traceroutes seem to time out at various hops.
I'm been having the same issue just now. Pings seem fine and yes I live a long way from the exchange but my line is rock steady. Tracert was all over the place:
21:05
Tracing route to google.navigation.opendns.com [208.69.34.230]
over a maximum of 30 hops:
1 4 ms 1 ms 1 ms 192.168.2.2
2 * * 43 ms fe0-0-0.lns3.uan.rbm.uk.murphx.net [62.69.62.165]
3 46 ms 53 ms 63 ms ge0-3-1.er2.uan.rbm.uk.murphx.net [62.69.62.162]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 58 ms * * te4-2.mpd01.lon01.atlas.cogentco.com [130.117.2.245]
8 * 56 ms 57 ms te1-8.ccr01.lon01.atlas.cogentco.com [130.117.3.226]
9 57 ms 44 ms * te4-2.ccr02.lon02.atlas.cogentco.com [130.117.1.202]
10 41 ms 41 ms * te2-3.mpd01.lon02.atlas.cogentco.com [130.117.50.118]
11 * 151 ms 44 ms verio.lon02.atlas.cogentco.com [130.117.14.174]
12 * * * Request timed out.
13 * 45 ms * google.navigation.opendns.com [208.69.34.230]
14 * * * Request timed out.
15 * 44 ms 44 ms google.navigation.opendns.com [208.69.34.230]
Trace complete.
Runs really ropey for 10-15mins then seems to sort itself out for a while, then goes again?
topgazza
26/03/2010, 14:39
Its becoming clear to me that there are serious issues with Murphx. My line speed is fine, my pings are Ok but browsing on many sites is becoming a nightmare. Some are fine and to be honest iPlayer and YouTube are fine. But many sites just refuse to resolve in a few seconds....Rightmove and RSPB take an age. And at particular times of the day its almost impossible to use.
I suspect a lack of appropriate hardware (DNS servers) in the Murphx datacenter as they seem to have a problem with bandwidth. Whatever its is and despite my issues improving by using OpenDNS for some websites my wife and daughter are getting p***ed off with their computer sitting there with the spinning wheel for several minutes.
In lieu of any clear direction from ADSL24... I will try someone like Xilo for a couple of months, 3 is the minimum...or one of the others and see what happens.
I have been one of the most loyal supporters of ADSL24 through all the problems with Entanet...but I need a reliable broadband internet service....
Just checked line speed and its dropped a lot...which is unusual and my ping has gone from 39ms on average to over 128ms to Maidenhead. Thats new but browsing was rubbish before that when my ping and line speed were 39ms and 5mb
PaulNorw
26/03/2010, 15:07
Runs really ropey for 10-15mins then seems to sort itself out for a while, then goes again?
Yes that is the sort of thing I've been seeing. Connection goes rubbish, trace routes are timing out, pings are timing out, websites not loading.. lasts for 10 or so minutes and then goes back to normal.
boysteve
26/03/2010, 15:20
topgazza
Xilo is a 1 month contract.
Are you looking at the Pro or Home products? as the pro have free migration until end of March.
I dont think its a general murphx problem tho as i am with them via another reseller and getting
http://www.pingtest.net/result/13412578.png (http://www.pingtest.net)http://www.speedtest.net/result/761786254.png (http://www.speedtest.net)
Browsing here is awful atm but as stated in the other threads my pings are through the roof so it might be related to that?
topgazza
26/03/2010, 15:47
topgazza
Xilo is a 1 month contract.
Are you looking at the Pro or Home products? as the pro have free migration until end of March.
I dont think its a general murphx problem tho as i am with them via another reseller and getting
http://www.pingtest.net/result/13412578.png (http://www.pingtest.net)http://www.speedtest.net/result/761786254.png (http://www.speedtest.net)
I'll go for the Office as my exchange is not "LLU'e"
If the problem wasn't as widespread across the UK I would suspect my exchange but its confused by your performance. Mmmm...normally back end infrastructure would be the same for all ISPs and the likes of Muphx would just add hardware to existing areas to cope with extra demand /new ISPs if they don't already have the capacity. Something is wrong here to affect so many... I wish James was a bit more forthcoming....
Hi all,
I posted earlier in this thread because of slow browsing and disconnections since moving across to Murphx on 10th March. I thought I'd let you know that it seems to have resolved itself at the moment (touch wood!), and my router has been connected now for not far off 48 hours (a record!) with no lagging, no inaccessible web pages and running pretty fast with a sync of 4987/999.
I used OpenDNS for a few days, then moved back to Murphx DNS two days ago, entering the addresses manually, not Automatic from ISP, and since then things seemed to improve. Might just be coincidence but whatever the reason, it's all good so far! Just a shame that I bought another router off ebay yesterday morning thinking that mine might be causing the problems! A spare won't hurt and you never know, it might be faster than the one I've got!
I just hope I'm not back here complaining again in a few days!
Mal :)
http://www.speedtest.net/result/762205615.png (http://www.speedtest.net)
Same, crap here too. I thought messing with DNS helped, but I'm starting to suspect it was just coincidence.
:(
Still waiting for speedtest results, ping is 653 though... it's not going to be good is it?
It's bad during the day, soon as off-peak kicks in I'm getting crippled. Thought Office packages got some priority? Stinks of an overloaded, oversold network.
http://www.speedtest.net/result/762374288.png (http://www.speedtest.net)
surfer_chick
27/03/2010, 06:42
Same, crap here too. I thought messing with DNS helped, but I'm starting to suspect it was just coincidence.
Same here! Noticed immediate improvement when changed DNS from OpenDNS but yesterday browsing was just as bad as previously and it's starting to drive me up the wall!
What with that and problems with my router continually losing sight of my wireless devices, I was ready to chuck the damn thing at the wall yesterday! :$
When I was downloading a router upgrade file it was chronically slow, took about 5mins to download a 3Mb file!! Usually don't have a problem with overall speed so that's a new one on me!
Vulthoom
27/03/2010, 09:32
Browing here is arse-clenchingly slow.
It took 5 minutes just to get to this forum.
Come back Entanet......
Ive been getting this intermittent slow browsing since the switch over to the MurphX platform. Initially i was delighted as my sync speeds had increased noticably and during the day my connection runs at full speed for my sync, however come the evening the connection becomes borderline unuseable. Pages timing out, failing to load completely etc. Im running the MurphX dns servers also.
Ive just now called tech support explaining the issues - either exchange level or murphx level congestion was suggested as the cause by the technician - the fact that this has only occured since the murphx switch pointing to the later i imagine. Apparently the issue is being passed on through to MurphX and ill be updated...
This has been going on for around 2weeks now ever since the platform switch. If theres no resolution to the matter soon or at least some sort of formal update and acknowledgement of the issue ill be forced to move on.
When I was downloading a router upgrade file it was chronically slow, took about 5mins to download a 3Mb file!! Usually don't have a problem with overall speed so that's a new one on me!
In that particular instance it was most likely just netgear's server if you were getting firmware, re-downloaded the recovery app on friday (566KB) took about 10 mins.
Just downloaded DG834GT Firmware Version 1.03.23 to check this evening and its coming down at about 25kbps.
This has been going on for around 2weeks now ever since the platform switch. If theres no resolution to the matter soon or at least some sort of formal update and acknowledgement of the issue ill be forced to move on.
The only official update so far was:
Murphx have been in touch today after I pointed them to this topic on Sunday.
They have identified an issue with a non optimum bgp route in the network and have implemented a fix, so can you monitor and report back over the next 48hrs as to if there is any change? (http://adsl24.co.uk/forum/showpost.php?p=110250&postcount=196)
That was from Monday, but hasn't seemed to improve things so far.
In that particular instance it was most likely just netgear's server if you were getting firmware, re-downloaded the recovery app on friday (566KB) took about 10 mins.
Just downloaded DG834GT Firmware Version 1.03.23 to check this evening and its coming down at about 25kbps.
To gauge how fast your download speeds are try these Test Files (http://www.thinkbroadband.com/download.html)
You will find its a true reflection of your actual line speed.
Remember to use the BT speedtester (http://www.speedtester.bt.com/). These results are captured by BT and are also useful for the ISP to capture any problems that may exist on your line.
leggedit
28/03/2010, 11:37
0.13Mb down 0.33 mb up
what is going on???????
maybe mention what part of the country you are in too? might be a certain area affected. seems ok down here in cornwall..
buster1967
28/03/2010, 14:06
Well ive put in the Murphx DNS details into my router and its shocking how slow my browsing is. So unless there is a problem where iam at in the North East or Murphx are having major problems.
PaulNorw
28/03/2010, 14:22
Today things are still slow for me. Iplayer and YouTube are impossible to watch without buffering every few seconds currently. I've been trying to catch up on shows but I've given up. Can anyone else use Iplayer?
paulbacon
28/03/2010, 14:53
Radio iplayer is fine.
To gauge how fast your download speeds are try these Test Files
You will find its a true reflection of your actual line speed.
Remember to use the BT speedtester. These results are captured by BT and are also useful for the ISP to capture any problems that may exist on your line.
I was merely demonstrating to Surfer_Chick that the netgear servers are often slow and that in that the low speeds in that particular case were probably due to Netgear's server.
My throughput is actually fine Cliff, didn't mention it as wasn't wearing my flame proof underwear ;)
blueblazer
28/03/2010, 15:31
Haven't read through all the thread and haven't done any of the technical things which I know nothing about.
My experience is that 99% of the time browsing is fine but about once a week or so everthing slows to less than a crawl for 15-20 minutes and then is ok again. Last time it happened was yesterday (Saturday) morning.
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