is there still a problem with the usage monitor

[djb1203]

just had a look at my usage and it says

May 2010 0.53 GB 0.01 GB total 0.54

but its only been may since midnight so its now saturday, and saturday is offpeak... so my May usage should be zero until monday.

i know half a gb isnt that much but if it does that every friday to saturday around midnight then thats 2gb a month..

[Ross]

Same here.
May 2010
1.30 GB
0.03 GB
1.33 GB
1

It also happened last month. It should really be sorted by now. Got some foboff to a ticket saying that even though the reported usage is wrong, the data recorded is correct (??!!). Then suggested I monitor my own usage. (I use multiple non-PC devices through my router so I can't). You wouldn't expect Vodafone or whoever to tell you to monitor your own minutes used...

Looks like they're too busy harvesting people's bank accounts to fix problems like this and the slow DNS issue.

[Angelus]

Same here too, not impressed.


May 2010
0.17 GB
0.04 GB
0.21 GB

[paulbacon]

May 2010
0.00 GB
0.00 GB
0.00 GB
1

Fine my end

[scotsmist]

FYI - I am on an office package and my usage is showing 0 GB so far for May, same as paulbacon's above post.

[paulbacon]

Im on Home package. So it does seem abit random :D

[Gremlinx]

Same here also!

May 2010
0.08 GB
0.03 GB
0.10 GB

Ok...it may not be much data...YET, but i still have all weekend to go.

Not happy at all about being charged for FREE off-peak usage!

It's not the first time my usage amount has been WRONG either!

[Swindonguy]

I've got the same issue, showing usage when it shouldn't. I've logged a call and see what they say.

[subroutine]

May 2010
0.02 GB
0.00 GB
0.02 GB

[multisync666]

No problems

[fossean]

May 2010, Total usage (so far):

0.04 GB

Hmmmph.

[steadyeddie]

Same here.
May 2010
1.30 GB
0.03 GB
1.33 GB
1

It also happened last month. It should really be sorted by now. Got some foboff to a ticket saying that even though the reported usage is wrong, the data recorded is correct (??!!). Then suggested I monitor my own usage. (I use multiple non-PC devices through my router so I can't). You wouldn't expect Vodafone or whoever to tell you to monitor your own minutes used...

Looks like they're too busy harvesting people's bank accounts to fix problems like this and the slow DNS issue.

Mines showing as 0.1GB.
Try using PRTG Traffic Grapher, monitors all traffic through the router.

[lord_lab]

i still think offpeak is being
added to my peak allowance

[fossean]

Agreed, my usage monitor has again shown a small increase over this weekend. Not happy about this at all.

[djb1203]

theyve also not bothered to reply to the ticket i opened about it last week...

[James]

Fully aware of this although its not affecting everyone bizarrely. As previously we won't charge for incorrect figures.

[techmob]

we used to have the date of when the usage starts and ends

can we not have that on this one?

[James]

No because that was provided by the Entanet systems, Murphx don't have this facility just yet but we've put forward our request.

[Gazz380]

Think mines a bit *fluffed*, downloaded a gig since monday no problem, had to be done! but other than that apparently ive done 6gig on weekends, ill have to check this weekend if its true!