Stuck profile - been 2 weeks now

[DrGonzo1980]

Hi guys - with reference to my stuck profile at 2000 kbps, i have a ticket raised under 6483, the status of which has been changed to 'HOLD'.

I know the issue is with BT, but please could someone tell me what is happening with this.

Thanks - Doc

[James]

Hi DrGonzo.

I have replied to your ticket - there was no need to start a new topic on here really as it's in hand...

Cheers :)

James